iClassPro Features

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Text Messaging

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How do you communicate with customers in an emergency?

Have you had to close down for a power outage or emergency maintenance? Do you need to remind customers that class is canceled or a holiday is coming up?

One of our favorite mass communications tools in iClassPro is the texting or SMS* feature. Customers can opt into receiving text messages sent by your staff through iClassPro's parent portal! Simply select "Yes" next to the phone number to mark it as SMS ready!

*This feature is available at an additional cost of $0.03 (one credit) per message per recipient. Credits must be purchased prior to the use of this feature. Only available for customers in the U.S. Replies are not available.

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iClassPro Features Image of Text Messaging
iClassPro Features Image of Text Messaging
iClassPro Features Image of Text Messaging
iClassPro Features Image of Text Messaging

Email Blast Tool

Send out mass emails and reminders to customers fast!

iClassPro offers a simple email client with a point and click interface or an optional HTML source code box to create and send emails directly from the software using your email address. Choose filters from the Family, Student, Classes, Camps, or Staff page to select who to email, type it up and click send.

Use email variables to fill in key account information for the recipient, reducing man hours spent customizing email messages for tens or hundreds of customers to a task that takes a matter of minutes! After sending, iClassPro generates a report in the background that includes the email subject, body and a list of recipients to keep for your records!

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iClassPro Features Image of Email Blast Tool
iClassPro Features Image of Email Blast Tool
iClassPro Features Image of Email Blast Tool
iClassPro Features Image of Email Blast Tool

Voice Broadcast

How do you communicate with customers in an emergency?

Have you had to close down for a power outage or emergency maintenance? Do you need to remind customers that class is canceled or a holiday is coming up?

Unlike text messaging, customers aren't required to opt in to receiving voice communications. Yet another great communications feature in iClasspro is the Voice Broadcast feature. If you can’t reach your customers by text or email, the Voice Broadcast feature will allow you to contact any wireless or landline with a recorded voice message!

*This feature is available at an additional cost of $0.03 (one credit) per message per recipient. Credits must be purchased prior to the use of this feature.

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iClassPro Features Image of Voice Broadcast
iClassPro Features Image of Voice Broadcast
iClassPro Features Image of Voice Broadcast

MailChimp Integration

Would you like to track advanced email analytics such as the number of opens, click rates, and more?

iClassPro offers an integration with the emailing experts at MailChimp to do exactly that!

By integrating your MailChimp account with iClassPro, you can export mailing lists and use MailChimp for email statistics and tracking, link social networks to communications, design professional looking emails quickly, customize email templates for mass communications and much more!

For a full list of MailChimp benefits, please click here!

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iClassPro Features Image of MailChimp Integration
iClassPro Features Image of MailChimp Integration

Automated Templates

Customize automated email templates to match your branding and include vital details!

Email templates are set up for automated tasks such as new customer accounts or online registration.

These  email templates are pre-programmed into your account with some example text and variables for customer information. All you have to do is customize them to match your branding! Examples of available email templates include the "Welcome Email" from your facility when a customer signs up for a new account through the parent portal and the "New Enrollment" email when a customer or staff member creates a new enrollment.

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iClassPro Features Image of Automated Templates
iClassPro Features Image of Automated Templates
iClassPro Features Image of Automated Templates
iClassPro Features Image of Automated Templates

International Friendly

iClassPro is available for businesses in the following countries (all support and documentation is in English):

  • Australia
  • Canada
  • China
  • India
  • Ireland
  • State of Kuwait
  • Mexico
  • New Zealand
  • Panama
  • South Africa
  • United Kingdom
  • United States

Don’t see your country listed here? We can help! Contact us at 877.554.6776 for assistance.

*Some countries may not have the ability to use certain payment collection or communication features of iClassPro.

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iClassPro Features Image of International Friendly

Website Integration Setup

The iClassPro Parent Portal can be integrated into any website!

Integration is simple and can be done in 2 ways!

1) You can add our pre-formatted buttons to your website by copying the HTML code provided in iClassPro's settings and then pasting it into your website using the HTML source code view!

2) Alternatively, you can maximize your website's branding by simply copying the links to various parent portal pages and pasting them in on custom formatted buttons. (Don't forget test the links! Some areas of the parent portal are only accessible when you are signed in.)

Once the lines of code or links are embedded into your website, customers will have instant access to registration! Click here for some great examples of iClassPro integration by KeyCreative web design!

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iClassPro Features Image of Website Integration Setup
iClassPro Features Image of Website Integration Setup
iClassPro Features Image of Website Integration Setup
iClassPro Features Image of Website Integration Setup
iClassPro Features Image of Website Integration Setup
iClassPro Features Image of Website Integration Setup
iClassPro Features Image of Website Integration Setup
iClassPro Features Image of Website Integration Setup
iClassPro Features Image of Website Integration Setup
iClassPro Features Image of Website Integration Setup
iClassPro Features Image of Website Integration Setup

Live Openings & Schedules

With iClassPro, your customers can have access to up-to-date information about offerings and availability!

Displaying live schedules and openings available online means that you (and your customers) know exactly which spots are available in just a few clicks. You control which classes and camps display online, how customers can search for them and whether or not customers can automatically enroll in available slots. Plus, keep track of openings and waitlists more efficiently with the use of iClassPro's occupancy tables and look-ahead features!

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iClassPro Features Image of Live Openings & Schedules
iClassPro Features Image of Live Openings & Schedules
iClassPro Features Image of Live Openings & Schedules
iClassPro Features Image of Live Openings & Schedules

Branded Self-Service

Online account management has never been more convenient for your customers!

With the iClassPro Parent Portal, you can allow new customer accounts to be created online 24/7, configure class and camp registration options, allow online payments and more! Navigating the portal is easy and customers can add one or more enrollments to the shopping cart to check out multiple enrollments for one or more students all at once, saving time!

Need a different look?  Use one of our dozens of color options to select the perfect palette to match your branding, upload your logo, and even feature a special header graphic! Include instructions or a greeting on the home page and more!

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iClassPro Features Image of Branded Self-Service
iClassPro Features Image of Branded Self-Service
iClassPro Features Image of Branded Self-Service
iClassPro Features Image of Branded Self-Service
iClassPro Features Image of Branded Self-Service
iClassPro Features Image of Branded Self-Service
iClassPro Features Image of Branded Self-Service
iClassPro Features Image of Branded Self-Service

Staff Permissions

When you're a Pro, security is important.

In iClassPro, there are many tools to help keep your data safe, including detailed staff permissions. Each employee that needs access to the software can be created as a unique staff member with his/her own unique username and password. Any changes or tasks performed by that staff member are tracked in the account Audit Log, accessible by administrative users.

Each staff member (or user) is assigned a set of permissions that control and restrict page and feature level access. Permissions are assigned as part of a User Group and can be refined with additional user-level access via Advanced User Permissions. User Groups have custom label options so that you can use job descriptions such as coach, office manager or front desk staff to save a default level of permissions with an easy reference.

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iClassPro Features Image of Staff Permissions
iClassPro Features Image of Staff Permissions
iClassPro Features Image of Staff Permissions

Group Class Enrollments

Enroll an entire class roster of students at one time using the Group Enroll feature!

At iClassPro, we're all about time savers. If you're starting from a paper list, the group enroll feature makes the enrollment process quick and easy by streamlining your class registration for an entire class of students at once. Easily search for students with the search and keyword filters from the group enroll window to add them to the class roster, enter their enrollment dates and click save!

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iClassPro Features Image of Group Class Enrollments
iClassPro Features Image of Group Class Enrollments

Camp Schedules & Enrollments

Ideal for one time events or short term camp enrollments, the camps feature provides unique capability for dynamic scheduling.

Using camps, staff and parents can enroll students for specific days or times of a camp schedule and be charged accordingly! When using camps to register online, customers can be required to pay a deposit amount up-front and the remainder of the camp fees will simply be added to their ledger to await future payment.

You can also use questions with camps to get yes and no answers, associate additional fees with "Yes" answers, and provide space for more lengthy written replies. The answers to these questions can be printed out for camp instructors along with Sign-In sheets for easy camp or event management.

These features make camps a great tool for managing parent's night out events, summer camps, skills camps, private lessons and more!

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iClassPro Features Image of Camp Schedules & Enrollments
iClassPro Features Image of Camp Schedules & Enrollments
iClassPro Features Image of Camp Schedules & Enrollments
iClassPro Features Image of Camp Schedules & Enrollments
iClassPro Features Image of Camp Schedules & Enrollments
iClassPro Features Image of Camp Schedules & Enrollments

Mass Drop Class Enrollments

Mass drops is another quick and easy way to manage class enrollments! 

Quickly clear up spots in your classes by dropping students attached to a specific billing schedule you no longer offer. Or use Mass Drops to reduce false aged accounts by dropping any students with outstanding or overdue charges from a specific billing cycle (by charge category) or by a specific outstanding charge amount. You can even drop all class enrollments under a program or attached to a custom class keyword!

Choose to exclude students with a drop date already set, delete associated charges along with dropping enrollments and whether or not you would like to send an email notification of the dropped enrollment(s).

Want to drop an entire class for reasons other than billing? No problem! From the class enrollment view, you can drop an entire roster in a few clicks!

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iClassPro Features Image of Mass Drop Class Enrollments
iClassPro Features Image of Mass Drop Class Enrollments

Attendance Tracking

We offer a variety of methods to take attendance including pen and paper, computer entry and a mobile app!

Attendance is made easy with iClassPro! Class attendance includes helpful symbols, class dates and times, notes and more to put essential details at your fingertips!

The Mobile Attendance app is a mobile friendly bookmarked webpage available from any mobile device with an internet connection. In addition to taking attendance, the app allows you to view important information about classes and students! You can even upload student pictures to the main iClassPro application to help coaches and staff associate names to faces faster and easier than ever before! Each iClassPro account is equipped with an unique URL and QR code to grant staff access.

For camps (used for camps and events), iClassPro offers camp Sign-In/Sign-Out sheets to track attendance.

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iClassPro Features Image of Attendance Tracking
iClassPro Features Image of Attendance Tracking
iClassPro Features Image of Attendance Tracking
iClassPro Features Image of Attendance Tracking
iClassPro Features Image of Attendance Tracking

Mobile Attendance App

Tired of rounding up handwritten roll sheets handed in by coaches and then paying staff members to record the attendance electronically?

iClassPro understands the need for easy and efficient record keeping. That is why we have developed the Mobile Attendance App. It is available from any mobile device with an internet connection- including tablets and smartphones!  In addition to taking attendance, the app allows staff members to view important information about classes (dates & times) and students (medical info, roll sheet comments, etc.).

Each iClassPro account is equipped with an unique URL and QR code for easy access!

Simply go to your staff sign-in page and click on Attendance Login! Then sign in or click "QR Code" to view the QR code  and print it or scan it with a mobile device.

  • Permissions can restrict visible classes in the app to only those the staff member is marked as an instructor for.
  • By default, the app will filter to today's classes. However, a day of the week option is included to change views.
  • When viewing a class, you can easily switch the date using the calendar at the top right of the page.
  • Attendance marked in the app is immediately saved and available in your software.

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iClassPro Features Image of Mobile Attendance App
iClassPro Features Image of Mobile Attendance App
iClassPro Features Image of Mobile Attendance App
iClassPro Features Image of Mobile Attendance App

Class Schedules & Enrollments

At iClassPro, classes are what we do best!

Creating classes is easy with age range limitations, gender requirements, maximum capacities, recurring schedules for one or more weekdays/times and more! When it comes to billing, each class is attached to a program to track income. Multiple billing schedules can be attached for customers to be set up on different billing plans or frequencies at different prices. Each class can be set up as a flat rate fee or be billed hourly for a designated period of time (such as a week, month or custom session dates).

Plus, our easy class management tools allow you to easily filter and view class lists, search for a specific class, quickly change class settings and send emails to customers! Plus, take attendance and view waitlists, trials and make up enrollments from our quick views on the classes page!

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iClassPro Features Image of Class Schedules & Enrollments
iClassPro Features Image of Class Schedules & Enrollments
iClassPro Features Image of Class Schedules & Enrollments
iClassPro Features Image of Class Schedules & Enrollments

Credit Card Processing

Process credit cards online and in-house using a secure gateway account integrated with iClassPro!

This allows you to keep track of family ledgers, stay on top of accounts receivable and minimize the workload of entering payment information! Staff members and customers can even store credit card information (autopay info) via iClassPro’s secure gateway integration. That way, you can get permission from customers to draft accounts on a regular schedule and take the guesswork out of getting paid on time!

A gateway approves online transactions in real time. It allows you to authorize, settle and manage both credit card and eCheck payments. It also serves as the secured link between the iClassPro software and your Merchant Account.  Accounts/ledgers in iClassPro are updated in real time once a transaction has been approved by the gateway!

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iClassPro Features Image of Credit Card Processing
iClassPro Features Image of Credit Card Processing
iClassPro Features Image of Credit Card Processing
iClassPro Features Image of Credit Card Processing

ACH / NACHA Processing

U.S. customers have the convenience of an automatic draft option (ACH/NACHA transactions) for customer payments!

Get your money when and where you need it! This feature lets you securely store bank information on file for customers and draft accounts using a NACHA file generated by iClassPro to submit to your bank for processing. Customers cannot use this form of payment for online transactions.

The Automated Clearing House (ACH) Network is a processing and delivery system that provides for the distribution and settlement of electronic credits and debits among a large number of financial institutions. Your bank is already a member of that network. The NACHA file generated by iClassPro uses information stored in your settings to create a document meeting the ACH Network guidelines listing which accounts to move money to and from. Because your bank’s processing fee is probably a lot lower than a gateway transaction, this feature could save you money!

NOTES: You must have a customers’ written approval and banking information on file to complete this task. iClassPro protects this information with a 256-bit SSL encryption. Because there is no electronic integration with your bank, your business will assume the responsibility for tracking and updating returned checks.

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iClassPro Features Image of ACH / NACHA Processing
iClassPro Features Image of ACH / NACHA Processing

Automatic Discount Tables

We like to make billing as easy as possible. When it comes to discounts, that means having the machines do the math so you don't have to.

iClassPro offers a sophisticated discount table that can be attached to programs for classes at your facility. This discount schedule allows you to set up multi-student rates, multi-class/hr rates and special discounts (such as military service members, employees, etc) all in one place. As added protection, you can even set a minimum charge amount that discounts can't drop below!

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iClassPro Features Image of Automatic Discount Tables
iClassPro Features Image of Automatic Discount Tables
iClassPro Features Image of Automatic Discount Tables

e-Check Processing

Just because a family does not use credit cards, does not mean auto-pay services are out of the question!

Hate the mess of handling and depositing checks on a day-to-day or weekly basis? Accept electronic checks using a gateway integration with iClassPro! Simply enter your customers’ bank information from a voided check to save it on file with your gateway!

A gateway approves online transactions in real time. It allows you to authorize, settle and manage both credit card and eCheck payments. It also serves as the secured link between the iClassPro software and your merchant account which moves the money from one account to the other.  Accounts/ledgers in iClassPro are updated in real time once a transaction has been approved by the gateway!

NOTE: Because gateways have limited access to real-time bank information, when you accept eChecks your business is responsible for adjusting customer accounts/ledgers for returned checks.

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iClassPro Features Image of e-Check Processing

Print & Email Reciepts

Quickly print or email a receipt for any payment recorded in iClassPro!

No special printer required! iClassPro can work with anything from a normal inkjet to a thermal receipt printer. Just customize your print settings to the correct default printer from the web browser and check the print or email receipt options when submitting payment transactions. You can even print or email a receipt for past payments by editing the transaction from the family ledger!

Dealing with a cash payment? iClassPro can also calculate change!

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iClassPro Features Image of Print & Email Reciepts
iClassPro Features Image of Print & Email Reciepts
iClassPro Features Image of Print & Email Reciepts

Accounts Receivable

Viewing family balances and creating charges and payments is a cinch from the family or student views!

Using different line item types, iClasspro does a lot of the work for you! Just tell it which enrollments to bill for and what Programs and Charge Categories to track each charge under. The use of Programs allows you to get department totals for accounts receivable. Charge Categories allow you to identify financials for specific billing periods or charge items. When a payment is applied to offset a charge, the income is then tracked under the corresponding programs and charge categories.

Know just where you stand with live data, dynamic reporting tools, CSV, XLS, & PDF exports, and much more!

Reports in iClassPro such as Bank Deposits, Program Deposit Splits, and Aged accounts are great tools for keeping track of your income! Use these reports to match up with other software such as Quick Books or to verify your gateway transactions to know where your money is every step of the way!

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iClassPro Features Image of Accounts Receivable
iClassPro Features Image of Accounts Receivable
iClassPro Features Image of Accounts Receivable
iClassPro Features Image of Accounts Receivable
iClassPro Features Image of Accounts Receivable
iClassPro Features Image of Accounts Receivable

Holidays & Blackout Dates

Does your gym close for a few weeks or days out of the year? No problem!

Tell iClassPro how to calculate tuition differences for planned closures by creating Blackout Schedules! 

For hourly billing, classes which would regularly meet on these days will not be charged for those hours.

For monthly, session, or flat rate billing, the system can either automatically prorate a percentage of tuition for the dates that are included in the blackout schedule or simply ignore those dates and distribute the tuition prices over remaining class days to prorate for late registration/enrollments.

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iClassPro Features Image of Holidays & Blackout Dates
iClassPro Features Image of Holidays & Blackout Dates

Notes / Flags

Need to leave a note for another employee about a specific family, student, or enrollment?

No problem! iClassPro makes it easy to track important details about families, students classes, and staff with notes sections and student flag alerts which will display every time you interact with the student in the software! You can even view all your notes at once by printing off our easy to use Notes Report and quickly sort by date, status, or priority!

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iClassPro Features Image of Notes / Flags
iClassPro Features Image of Notes / Flags
iClassPro Features Image of Notes / Flags

Import / Export Data

iClassPro makes it easy to import and export your data. 

Our staff has access to import tools for data extracted from many of our popular competitors. If we do not offer an import tool for your previous software, we can import information using an excel spreadsheet and our import layout. Simply contact support personnel to get started!

Once you've entered your information, most reports can be exported into CSV format for use in any database or spreadsheet software!

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iClassPro Features Image of Import / Export Data

Unlimited Custom Fields

Need to track something extra to fit your business needs?

No problem! iClassPro offers special customized fields that can be included in family, student, and class templates! Because the amount of data you use is not restricted in iClassPro and we never increase your subscription rate based on that data, you can feel free to add as many custom fields as you need.

Plus, add multiple fields for contacts, phones, emails, and addresses to communicate with your customers more effectively!

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iClassPro Features Image of Unlimited Custom Fields
iClassPro Features Image of Unlimited Custom Fields

History Tracking

Track Employee and Customer History!

Administrative users have access to the Audit Log which allows you to track what actions took place in iClassPro by which user or staff member, and from what IP address. With quick search bars and dependable security tools, this feature provides you with peace of mind to allow you to focus on what's really important!

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iClassPro Features Image of History Tracking

Class Registration Totals

Need a quick summary of the segments of your business?

Use the Program Summary report, bar chart and pie chart from the home page of iClassPro or in the Classes section of the Reports page to get an overall snapshot of program performance by the number or percentage of enrollments. Or use the Class List report for a more detailed view of class enrollment totals and fees-- all in a few simple clicks!

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iClassPro Features Image of Class Registration Totals
iClassPro Features Image of Class Registration Totals
iClassPro Features Image of Class Registration Totals

Customized Skill Tree

Information at your fingertips!

Build your own custom skill trees by category, skill levels, and individual techniques using our Skill Trees feature.  Keep track of  progress with notes and completion statuses for every student. Even print them out for records!

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iClassPro Features Image of Customized Skill Tree
iClassPro Features Image of Customized Skill Tree

Background Task

Tired of being held up from your daily activities while you wait to generate a report?

iClassPro has many reports and tasks that can generate in the background of the software as you go about your day! Continue taking payments other office tasks, then come back to it later by clicking on Background Tasks to view finished or processing items. Tasks are dated and marked with the username of the person who created them for easy retrieval!

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iClassPro Features Image of Background Task
iClassPro Features Image of Background Task

CSV Export

Do you need a convenient tool for exporting and manipulating your data?

CSV Exports will allow you to view, manipulate, re-format, and save your data in any spreadsheet software! Perfect for detailed analysis and preparing for that next company meeting! Many reports are also available in HTML, XLS, and PDF.

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iClassPro Features Image of CSV Export
iClassPro Features Image of CSV Export
iClassPro Features Image of CSV Export
iClassPro Features Image of CSV Export
iClassPro Features Image of CSV Export
iClassPro Features Image of CSV Export
iClassPro Features Image of CSV Export

Staff Scheduling

Managing and allocating staff members is a big part of class based businesses.

That's why when you associate an instructor with a class in iClassPro, you can run a Staff Schedule report to see a list of classes taught by that staff member and the number of hours per week he/she is scheduled to be in the classroom.

From the staff page in iClassPro, you can also view a list of classes and camps the staff member has been assigned to for quick reference.

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iClassPro Features Image of Staff Scheduling
iClassPro Features Image of Staff Scheduling