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iClassPro Blog

Family Password Reset

August 05, 2019

Traditionally within iClassPro, there has been a text field under Family Details > View More, where staff could manually change/enter a password for the family.  For security compliance, this has been removed that and replaced with a "Reset Password" button. Selecting "Reset Password" sends a password reset email to the primary email on the family's account - similar to using the "Forgot Password" option from the Parent Portal. From this email, the family is then able to reset their own password.