iClassPro Blog

November 09, 2018

Inspiring Gratitude in Your Students

Tis the season of giving - or so they say. But how much are we really expressing gratitude? And how are we encouraging those around us to? Here is a list of some of our favorite ways to encourage your students to be th...

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October 26, 2018

Custom Cart Message

The Custom Message on Cart setting allows you to display a custom message in the Parent Portal Shopping Cart. This allows you to communicate important information to your customers before they check out. This mess...

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September 14, 2018

Partial Refunds, Voids, and Settlement Status

To enable partial refunds and voids we utilize information from your payment processor about the settlement status of a payment. If a payment hasn’t been settled, it’s eligible for a void. If it has been se...

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September 13, 2018

Upcoming Security Changes

As part of our ongoing commitment to keep iClassPro as secure as possible, we will be making a few security updates. On October 22nd, we will make an update that will disable TLS 1.0 connections. This older connection ...

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September 11, 2018

Family and Staff Email Logs

We're introducing an Email Log tab on the Family and Staff Record. This tab allows business owners to see a history of emails sent to a specific family or staff member.   The log shows the date of the ema...

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August 29, 2018

Announcing Partial Refunds

We’re excited to announce that iClassPro supports partial refunds. After a payment has been taken and processed, iClassPro users can refund customers the full payment amount or any fraction of the payment. Paymen...

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August 24, 2018

New Dashboard Widgets

We have introduced four new Time Clock widgets to Dashboard today!  New Status Widgets: Total Overtime Hours - Shows combined overtime hours for a selected time range. Clocked In - Displays the to...

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August 22, 2018

Email Tracking Updates

When you send out an email blast to your customers, they have the choice to unsubscribe. This means that any accounts associated with the unsubscribed email address will no longer receive marketing emails from you. A c...

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August 15, 2018

Enneagram in the Workplace

What is the Enneagram? You may have recently heard about the Enneagram. The Enneagram is a powerful tool for personal awareness and group cooperation. “Enneagram” comes from the Greek words ‘ennea&rs...

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August 06, 2018

Time Clock Staff Portal

iClassPro’s Time Clock is now accessible through the Staff Portal. Staff members will be able to log into their Staff Portal to clock in and out and make time adjustment requests. After logging in, a two-punch...

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August 01, 2018

Ramp Up Enrollments

With summer winding down, your enrollments are probably ramping up. Use iClassPro to its fullest and boost enrollments this season at your facility with these tips.   Use News and Announcements iClassPro’...

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July 23, 2018

Bambora Security Updates

Due to a recent change by Bambora to their API Authentication requirements, there are some changes required to be made to your Bambora account settings for iClassPro integration to work. Previously, iClassPro has...

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July 12, 2018

New Payment Window Changes

We’re making it easier to take payments! Historically, when creating a new payment for a customer there have been four fields - two for payments and two for credits. In order to make this process easier, we&r...

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July 02, 2018

Time to Celebrate!

Our new time clock is here. iClassPro now makes it easier than ever to record and manage your employees' time. Time Clock knows your employees' schedules – with our revolutionary new one punch system your...

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June 27, 2018

June Uptime Report

We understand that iClassPro is a vital part of your business and we have made it a priority to maximize our uptime. Uptime is a critical metric used to measure the availability of web servers. When web servers are dow...

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June 26, 2018

Six Blogs for Entreprenuers

“Knowledge is like money: to be of value it must circulate, and in circulating it can increase in quantity and, hopefully, in value.”  - Louis L’Amour As a business owner, it is vital to stay in...

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June 04, 2018

Introducing New Student Policies!

Security and privacy are a hot topic right now. You’ve probably seen clips of Mark Zuckerberg’s testimony to Congress or received countless emails informing you of updates to Privacy Policies and Terms of S...

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May 21, 2018

Separate Make Up Lessons & Trials

You’ve been talking, and we’ve been listening! We have officially separated the settings in the parent portal to allow customers to request trials and make up lessons. This enables businesses to have more c...

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May 15, 2018

Going Live

2017 has been a revolutionary year for video on social media. According to Wyzowl statistics, 81% of businesses use video as a marketing tool. Of those, 85% feel that video marketing plays an important role in their ma...

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May 15, 2018

News & Announcements

iClassPro is happy to introduce our new “News & Announcements” feature to help you keep your customers in the know. News & Announcements allows you to create blog-style posts that are displayed...

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May 15, 2018

Class Retention Summary Report

iClassPro’s Class Retention Summary report is designed to give your business an overview about the longevity of student class enrollments at your business. This report can be found under Reports > Classes >...

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May 09, 2018

Opt-In Setting Changes

You may have heard a lot of buzz about the General Data Protection Regulation (GDPR), the European Union’s new privacy law coming into effect on May 25th, 2018. This privacy law is changing how companies acquire ...

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April 24, 2018

New Parent Portal Account Creation Process

In a world where our privacy is always at stake, iClassPro is committed to keeping you and your customers' information secure. We have implemented a verification system for anyone signing up via the Parent Portal t...

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April 11, 2018

Lucky 7 to Employee Enthusiasm

Wish that your employees were more engaged in your workplace? Wonder the places that your company could go if your people were more enthusiastic about their work? The answer isn’t as complicated as you might thin...

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April 03, 2018

iClassPro’s Audit Log

iClassPro has always offered an audit log which tracks changes within the software performed by different users or customer accounts (parent portal activity). This is most helpful when each staff member accessing the s...

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March 23, 2018

9 of Our Favorite Online Business Tools

Online software and applications that help us do our jobs everyday are constantly changing and evolving. There are so many new tools out there, it can be overwhelming to find the right ones for your business. Here at ...

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March 07, 2018

5-Star Skill Tracking!

We’ve completely rewritten our skill tracking module from the ground up and polished it to be the best skills tracking yet. Skills now features mobile-first skill tracking in the Staff Portal. No more printing pa...

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February 20, 2018

Changes to E-mail Correspondence

As part of our infrastructure migration late last year, we worked to improve reliability of e-mail sent from iClassPro. In the past, when iClassPro sent e-mails on behalf of your domain (i.e. school@yourdomain.com...

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February 01, 2018

Happy New Year - 2018!

From our family to yours, Happy New Year! We would like to thank our wonderful customers for their patronage. It’s the feedback and support from our customers that drives us to make iClassPro better. 2017 wa...

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January 18, 2018

Top 7 Commute Listens for Entrepreneurs

Do you want to expand your knowledge but feel like you don’t have time to read? This is a list of iClassPro’s top 5 ways that you can educate yourselves with just a pair of headphones or a car radio. These ...

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January 05, 2018

Top 10 Books for Entrepreneurs

How many books did you read last year? On average, CEO’s read 4-5 books a month. That comes to around 55 books a year or just over a book a week! Bill Gates reads about 50 books per year, Mark Cuban reads more th...

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January 04, 2018

Amazon Migration

We have completed the process of moving iClassPro accounts to our new enterprise infrastructure on Amazon Web Services. You should expect to see a noticeable speed increase (up to 400% on reports) as well as industry b...

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