The Makeup Lesson Debate

iClassPro recently teamed up with the Swim Coaches & Teachers of Australia to host a panel discussion with industry experts to discuss their experience in offering makeup lessons to their families & students and the benefits as well as the challenges in doing so.

Hot Topics:

4:52          The Who, What, Why, Pro’s & Con’s to offering Makeup Lessons.

6:08          Carefully selecting conditions for Makeup Lessons.

7:22          Is there a monetary value associated with Makeup Lessons?

9:25          How can Makeup Lessons be used as an incentive for retention?

14:50       Is your organization flexible?

19:50       Do you have the capacity to offer Makeup Lessons?

23:59       Can I prevent families with overdue fees from using Makeup Lessons?

26:07       Why do you offer Makeup Lessons?

29:32       Do you limit how many Makeup Lessons a student can earn?

31:28       Do Makeup Lessons expire?

42:00       Research shows…

45:55       Positive Impacts of offering Makeup Lessons.

50:20       Challenges in offering Makeup Lessons.

55:02       Consider a policy change to include Makeup Lessons.

57:24       Administering Makeup Lessons: It’s a parents responsibility!

58:32       Offering Makeup Lessons is a “No Brainer”!

The general consensus: Setting clear expectations with your families and outlining the conditions within your software platform for make up classes will ultimately result in happier customers and higher retention rates.