In 2013 Kids First felt a need to reevaluate its classroom management program. To establish the best provider Company we looked at (1) the parents’ user experience; (2) the program’s built-in marketing capabilities; (3) the program’s ability to enroll online and live; and (4) the program’s ability to ‘conform’ to our long established operating procedures. iClassPro was a ‘hands-down’ winner in the first three categories. We struggled with number four. That is, we struggled until we concluded that it was Kids First who needed to modernize its procedures! We have now made that change and are very happy to report our front office expenses are down 16% year over year. Thank You iClass Pro!Jeff Metzger & Steve GreeleyKids First Sports Center
We decided to move over to iClassPro as our current system was becoming too complicated to manage as our business continued to grow…we have not looked back!
iClassPro has streamlined our enrollment process significantly and allowed us to fill spaces much quicker, in turn our customers are on wait lists for a significantly shorter period of time and enjoying our classes much sooner than they were previously. Accessing family and student information is now much faster, as is the time is takes to contact members when we have to change / cancel classes.
It did take us quite a while to set the system up as our current business model did not match the way in which the software works exactly, however the iClassPro support team were extremely helpful during this time and helped us to implement the system in the best way possible.
As with all software there are a few niggles which could be improved, however on the rare occasion when we have had a problem which was more serious, these have always been rectified very quickly and professionally by the support team. We would certainly recommend iClassPro to any sports clubs/businesses who wish to take their business to the next level.Colin LangleyAAA Sports
Cal Elite has been a proud user of iClassPro since 2012. Cal Elite has high expectations for internal reporting and financial processes and it was critical to us that our operating software was able to meet these expectations. The dual challenge for us has always been to find a system that offered the internal sophistication that met our operational needs yet at the same time, was appealing and functional for our customers. Tantamount to our decision to move to iClassPro was the progam’s ability to facilitate true online registration. Not only did we want that true online registration capability, but we wanted it to work seamlessly in our relatively busy operation AND in a simple, affordable way. iClassPro has met these needs! After committing to iClassPro, we were pleased to learn that the program WAS as simple to use as we had hoped. Our staff training curve was significantly reduced and we found that accuracy in our scheduling and billing has become a simple process through iClassPro.
Our operating programs are supposed to make our lives easier. iClassPro does its job! It has been a true partner that has saved us countless hours and effort each month over the last several years and has allowed us to focus on our people, teaching and important daily operations. Lynn LedfordCal Elite Kids
iClassPro has some unique capabilities that has made registering so easy for all our clients! Automatic discounts for multiple children/classes and the most versatile camp registration feature are just a couple of exciting components. Our staff are thrilled with their customer service and training as well!
We are also estatic with Key Creative and and the outcome of the website! Their design staff really captured our ideas and put it all together in a way that really connected with our customers. The features that allow the website to talk with the iClassPro software for registrations, Gymbotrons and customer contact are outstanding. They take all the worry out of changing your website!Lorraine CurrieFutures Gymnastics
This year I made the switch to upgrade my cheer software. I now run all my cheer businesses on iClassPro. The transition was super easy – with no downtime. I especially love the text messaging and billing features; it saves my team countless hours each month. My whole program has benefited: coaches, office staff and management are empowered with better tools and feel more connected. Our parents love the easy registration and communications. I highly recommend iClassPro for the price, features and amazing support staff. Best switch ever!Randy & Amie DickeyACX Cheer
Can't beat the price. I can access the system from homeBrian BarnhartWoodlands Elite
The tech support at iClassPro are so helpful and knowledgeable.SusieStingray Allstars, FL
Super happy iClassPro user since 2008. We really love the new online party registration system (iPartyPro).Blaine Wilson - OlympianIntegrity Athletics
I've been using iClassPro for 2 years now. I switched this summer to another program to accommodate my ACH. I switched right back after a month due to cost. iClassPro worked with me on my issues and helped alleviate most of my problems. iClassPro is constantly upgrading the app as well. I highly recommend iClassPro for the price and ease of client control. It makes client based family data entry with class and scheduling control (unlike Quickbooks) much easier to manage.Kevin HookerElite Cheer, NE
Here at Premier Athletics in Clayton NC we have truly enjoyed going Pro! There are so many features that have truly made my work day more efficient: auto charging all of the accounts for tuition each month, mass drop feature at the end of the month when payment is not received, emailing a specific class or team or using a keyword to narrow the search, and all of the reports!!! Love the reports! I also love that I can pick up the phone or email the wonderful staff with ICP if I have a question or a problem and they are always helpful!
Everyone should go Pro!Sharon WhitleyPremier Athletics Shockers Clayton, NC
The new iClassPro parent portal is awesome. The user interface is very clean and easy to use. Our existing customers love it and we have increased our new enrollments by 25% by using online enrollment through the parent portal.Dusty BakerNebraska Cheer Center
We love that iClassPro is user friendly and is easily accessible by all of our staff and members! Customer service and system updates are also unmatched! There is no way we could do business without it!Nicole HeniganLas Vegas Elements
Running our gym with iClassPro provides our customers instant up-to-date class information / availability / pricing, lets them make enrollment requests, tells them if they have a payment due, accepts their payments, and more. iClassPro enables us to service our customers when its most convenient for them, not just during our gym hours.
iClassPro is like having an Office Manager on duty 24 hours a day 7 days a week……for less than $5 per day.Shawn HerreraCheerForce