August 14, 2017
Say hello to skills! We’ve completely rewritten our skill tracking module from the ground up. Our new beta now features mobile-first skill tracking in the Staff Portal. No more printing paper evaluation sheets an...
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August 01, 2017
Welcome to Part 6 of Getting Social, an iClassPro original blog series. Getting Social: Word-of-Mouth Marketing What is Word-of-Mouth Marketing? Word-of-Mouth Marketing, or WOMM as we will refer to it, can b...
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July 24, 2017
We are pleased to announce a new update to our Customer Portal. As part of our commitment to connecting you with your customers, our Customer Portal will now be responsive! This makes your Customer Portal easier to use...
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July 18, 2017
As part of our continued effort to improve iClassPro, our team has been hard at work on new enhancements to the ledger. We've made minor updates to the interface and many users will notice a speed increase. ...
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July 11, 2017
Welcome to Part 5 of Getting Social, an iClassPro original blog series. In this blog, we want to show you how adding value to your customer’s lives can be of value to your business. Getting Social: Conte...
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July 10, 2017
We are excited to announce the release of phase one of our new Skills Tracking beta! Phase one represents the first step in our march toward a comprehensive skill tracking platform. We've listened to your feedback...
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June 30, 2017
Have any of your families been unsubscribed from email blast unintentionally? It could be the result of a new feature that Yahoo! implemented in their email client called the “Yahoo! Link Previewer”. ...
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June 28, 2017
Welcome to Part 4 of Getting Social, an iClassPro original blog series. In this post, we'll learn about a new marketing perspective called market orientation. Getting Social: Market Orientation How many t...
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June 13, 2017
Welcome to Part 3 of Getting Social, an iClassPro original blog series. In this post, we will discuss the importance of building a brand loyal customer base and how to do so. Getting Social: Building Brand Loy...
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June 06, 2017
Is possible to manage a group of youngsters? Yes, here's how! From Big Brother/Sister to Coach - How to Handle a Crowd As a young coach you're probably excited about the chance to get a job in gymnastics...
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May 30, 2017
Welcome to Part 2 of Getting Social, an iClassPro original blog series. In this post, we will teach you how to develop your own social media plan in order to effectively achieve your social media goals. Gettin...
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May 25, 2017
Welcome to Getting Social, an iClassPro original blog series. This series explores new ways for you, as a business owner, to expand your reach and grow your business using social media. Chances are, you’ve alr...
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March 24, 2017
iClassPro is happy to introduce a new user interface element called the “user panel!” The user panel offers several new features including a personal avatar, user greeting, and quick links to: a. &nb...
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January 09, 2017
Attention iClassPro Users: New Transaction page and Ledger updates will be released January 10th, 2017. For additional information visit: https://www.iclasspro.com/blog-article/news/transaction-changes
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January 06, 2017
From our family to yours, Happy New Year! We would like to thank our wonderful customers for their patronage. It’s the feedback and support from our customers that drives us to make iClassPro better. 2016 was a r...
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December 20, 2016
Over the past several weeks our staff has been hard at work on improvements to the transactions page in iClassPro. These updates will deliver a more consistent user experience across the different tasks and allow the...
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November 18, 2016
Like our customers at iClassPro we are all about team building and competition, even when it comes to helping a good cause. This week our employees have been collecting food for the Scouting For Food annual campai...
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October 28, 2016
Does your business accept payments online or offer automatic recurring payments? It’s no secret that most of today’s customers expect the convenience of online payments or automatic payments. Businesses tha...
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September 14, 2016
. Announcing iClassPro’s new enhancements to the Staff Portal/Attendance module! Check-in Type Attendance Added At the request of several customers, we have implemented a “check-in”-typ...
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September 06, 2016
Attendance 2.0 is not just a new way to take attendance – it’s the first step in a whole new way for your staff to access and interface with iClassPro. Click on the link below to learn more : )
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September 01, 2016
We are excited about the launch of our new Staff Portal! As mentioned in our previous announcement, any bookmarks, shortcuts or links to the previous version of the Attendance module will need to be updated to th...
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August 18, 2016
iClassPro is proud to announce a new website for the world renowned gymnastics powerhouse WOGA (World Olympic Gymnastics Academy). WOGA is home to multiple olympic gold medalists including Nastia Liukin...
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August 08, 2016
When it comes to providing receipts to your customers, we know that you need options. Receipts for cash or check payments? We’ve got you covered. Receipts for credit card payments? Do you want a customer copy, a ...
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August 08, 2016
iClassPro is pleased to announce the official launch of SimoneBiles.com. We wish Simone and the rest of Team USA all the best at the Olympic Games in Rio. Be sure to check out the new website today and ...
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August 03, 2016
We realize the importance of having policies and even more so, the importance of being able to see that your families have accepted these policies. Whereas previously it was not immediately apparent that a fam...
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August 01, 2016
We understand that sometimes you want to send out documents to a large group of customers. That's why you can now upload documents in iClassPro for use in email blasts! Customers can access these files by simply cl...
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July 12, 2016
With recent enhancements, iClassPro has added a new Select All option that allows you to take action with multiple pages of results on the Families, Students, Classes, Camps and Staff pages! No more page by page repe...
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July 05, 2016
The iClassPro design team gives Kids First TOO a makeover. Their new responsive website (check it out here....) was custom designed to their branding and made class managment registrations with iClassPro ...
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July 01, 2016
Have you ever wished for a more intuitive way to print roll sheets? Well, it’s here! Printing class roll sheets directly from the Classes page with our new Quick Print Attendance option is just about as intuitive...
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June 29, 2016
iClassPro's design team is happy to announce the launch of Cheer Athletics website redesign. Cheer Athletics is one of the biggest, most recognized all-star cheerleading programs in the United States ...
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May 27, 2016
The ACX Cheer website received a makeover, styled to fit their branding and simplifying class registrations by using iClassPro.
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May 06, 2016
Today we are happy to announce that the first phase of our 2016 rollout plan is complete! Since our announcement in February, our developers, designers, and customer success teams have been working around the clock to ...
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March 03, 2016
Hear what our customers have to say about the benefits of using iClassPro to relieve the stress of a class business and getting back to doing what they love.
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February 18, 2016
We are thrilled to announce that the next generation of iClassPro has entered the official testing phase. The new update will make iClassPro simpler and faster, allowing you to get back to doing what you love!
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February 02, 2016
After an exhaustive and comparative search for class management, billing, and online registration software, Cheer Athletics has selected iClassPro. Cheer Athletics is one of the biggest, most recognized ...
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December 15, 2015
Congratulations to World Champions Centre! The home of three time World All-Around Champion Simone Biles just launched a new site by iClassPro's web design team, KeyCreative! Looking...
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October 02, 2015
iClassPro's web design division, KeyCreative, gives www.jaggym.com a new look! ABOUT JAG GYM: As a child, JAG President/Founder Anne Josephson grew up in a gym that taught her far more than gymnastics. Her...
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September 21, 2015
We are totally re-writing how you interact with iClassPro to give you more options, faster response times and a better overall experience, while paving the way for many exciting new features.
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August 05, 2015
Arnold's Gymnastics Academy is a 12,000 square foot facility that provides gymnastics instruction for children 18 months through 18 years old. AGA was established in May of 1996. We began in a one-story, 3,000 squa...
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July 20, 2015
Please be sure to visit iClassPro at the USA Gymnasitcs National Congress & Trade Show going on August 13 -15 in Indianapolis, IN. Can't wait to see you there! Click here for more information.&nb...
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July 03, 2015
iClassPro's web design division, KeyCreative, designs and a website that's sure to make a splash for our friends at AquaKids! www.aquakids.com ABOUT AQUAKIDS A YEAR ROUND LEARN-TO-SWIM PROGRA...
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June 07, 2015
iClassPro's web design division, KeyCreative, designs and launches a new FUNctional website for Team OC at www.teamocfun.com ABOUT TEAM OC Team OC opened in November 2006 as one of the largest, mo...
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April 01, 2015
Let’s take a look at some basic psychology and how it applies in the work place. The focus of this article will be on Abraham Maslow’s hierarchy of needs and how it can be applied to both employee and custo...
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March 25, 2015
In iClassPro, you can offer private lessons set up as classes or camps, depending on your needs. This article will touch base on which setup might work best for you and why- as well as cover the basic setup procedures....
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March 18, 2015
Today, we are exploring a few pointers on how to handle one of an instructor’s daily challenges—helicopter parents. What is a helicopter parent? Quite simply, helicopter parents are the kind of pa...
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March 11, 2015
We certainly think so! But it's a question that every business has to answer for itself. From my experience, business owners in the class based industry are split into three distinct groups. One group of business ...
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March 04, 2015
Releasing a parties module has been on the to-do list for iClassPro for some time now and we are excited to announce that it is now available for purchase! www.iPartyPro.com How it started... Initially, iClas...
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February 25, 2015
Many parents see athletics as a way for their children to get into college. And if the student really enjoys the sport, what’s the harm? Coaches across the globe help students get into college on scholarships eve...
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February 25, 2015
We are excited to announce that a limited time FREE preview of iPartyPro! How it started... Initially, iClassPro was simply a class management software. We specialized in class management because that's what we w...
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February 18, 2015
If you go exactly where your competitors are, you’re dead. Thorsten Heins, Blackberry. When running a class based business, you can face some pretty rough competition. It’s easy to both win and lose...
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February 11, 2015
Customer loyalty can be simply defined as a customer’s probability or intent to do business with you over competitors or substitute products/services. The stronger a customer’s loyalty is to a business...
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February 04, 2015
Net Promoter Scores: Performance from the Customer’s Perspective What is a Net Promoter Score? A Net Promoter Score is a simple management tool to help track the overall attitude of your customer base toward yo...
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January 28, 2015
Strategic planning for a business is difficult to say the least. It’s easy to start out with a generalized idea of what you want to accomplish, but then get lost along the way. There are so many facts, figures, a...
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January 21, 2015
What is MailChimp? MailChimp is an online software that allows you to design and send emails to imported lists. It also allows you to use direct signup forms to add customers to your list from your website. And as man...
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January 15, 2015
It has been a busy year for us here at iClassPro HQ and we would like to take the opportunity to thank all of our customers for making it possible! We have received a lot of great suggestions and feedback this year tha...
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January 14, 2015
It’s no secret that today’s kids eat way more junk food than parents would like to admit. In the morning before school it’s easier to simply hand kid a PopTart than to get up extra early and prepare a...
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January 07, 2015
While common risks and injuries can vary from sport to sport, there are a few which seem to span all major activities. If you spend a lot of time around a gym, pool or other athletic facility, it is important to be fa...
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December 31, 2014
It's that time of year again! If your business, like so many others, wraps up the financial year right along with the calendar- you might be finding yourself feeling a bit overwhelmed with questions. Not only is t...
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December 24, 2014
In sports such as gymnastics and cheerleading, you don’t have the same kind of protective gear as high contact sports. There aren’t generally helmets and bulky knee or shoulder pads. Instead, you have pits,...
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December 17, 2014
It’s that time of year, when everyone is frantically searching for gifts for the holidays. But what to buy? Here are twelve holiday gift ideas for serious athletes! Healthy Snacks- Athletes are famous for snacki...
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December 10, 2014
No matter how your business performed this year- it’s likely that by now, many of your employees are feeling overworked, under appreciated or just plain tired. They are ready for all those little holiday bre...
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December 03, 2014
Cramps are a reality for a lot of athletes. They are painful, often seem to appear out of nowhere and can lead to further injury in the middle of exercise and daily activities. Nobody likes cramps. But anyone can get t...
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When it comes to customer service, self-service doesn’t have to mean “from home.” If you sometimes get long lines at your front desk after billing, odds are that the majority of these customers can ea...
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November 19, 2014
One of the hardest things about running social media for a business is generating enough content. Well this article is being generated to help you, as a business owner find resources of relevant and fun content for you...
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November 12, 2014
Here is a quick list of common Q&A’s that roll in around the holiday season. Automatically Prorating Tuition for Closures Yes, iClassPro can prorate class tuition for classes that take place on holidays whe...
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November 05, 2014
Sometimes the hardest part about owning a class based business is convincing customers they should spend the time and money on professional training. This can be particularly difficult if your customer base is largely ...
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October 30, 2014
Why would we have one? For you, of course! As a part of our ongoing mission for transparency, accountability and excellent customer service, we launched our new software status page at status.iclasspro.com&n...
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October 29, 2014
When you teach performance based classes, there can clearly be a lot of pressure for your students to perform. Many dance schools used to be able to satisfy that pressure by performing in a localized or non-competition...
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October 22, 2014
Keeping up with social media can be a rough job! It can be difficult to decide what to share, when to share and how to share it. These 5 tips will help you get results! 1. Match your branding and promotions. With...
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October 15, 2014
Learning is important in the world of dance. But kids don’t always see it that way. Particularly with very young dancers, you want to know that our students are performing well in school as well as on the stage. ...
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October 15, 2014
Learning is important in the world of gymnastics. Particularly with very young athletes, you want to make sure students are performing well in school as well as on the floor. But how? Here’s a fun idea! Ask each ...
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October 15, 2014
Swimming is a necessary skill for anyone who wants to spend time in the water. Whether it’s the pool, the beach, a lake or a river. It’s also a great way to have fun, work on coordination, and stay fit! But...
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October 15, 2014
Cheerleading as a serious sport that integrates elements of acrobatics, tumbling, and even dance. While it’s clearly competitive and highly athletic, still not everyone thinks of it as a sport. That means a lot o...
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October 01, 2014
Did you know that if you were to divide our total credit card debt among all the households in the United States, you would find that the average American household owes just over $7,000 (NerdWallet)? If you subtract t...
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September 24, 2014
Need to host a fundraiser to get money for your next competition, team uniforms, event, new equipment, facility upgrades, etc? Well look no further! Here are 20 great ideas, sure to put the fun back into fundraising! ...
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September 17, 2014
When you are an instructor, it doesn't take long to realize how important it is for your students to forge a connection with each other in the class atmosphere. These individuals will be spending a lot of time toge...
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September 10, 2014
These days, most employees don’t view work as a day job or a way to pass time. In the age of the internet, social media, and brand engagement we are finding that employees want to feel like they are part of ...
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September 03, 2014
While we were unable to offer alternative participation methods for our User Conference this year, we have made the majority of our presentation available online to all of our customers! To host our presentation materi...
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September 03, 2014
Along with iClassPro’s many features comes wait list management for classes and camps! With the right parent portal settings, wait list options are automatically triggered online by classes and camps which a...
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August 27, 2014
From first time performers to big events, almost anyone experiences some level of anxiety before hopping up on stage. Use these quick tips to help overcome that anxiety and give 100% in your next performance! ...
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August 20, 2014
Managing make ups can be a tricky business. Every business has different requirements to determine if a student is eligible for a make up enrollment and the decision for eligibility is often subjective. For example, th...
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August 13, 2014
Choosing software for your business is a pretty big responsibility. The software you choose greatly influences business efficiencies, daily operations and managerial decision making. Whether that software is for c...
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August 10, 2014
We have all heard the phrase “cloud computing” or “it’s stored on the cloud." But not everyone knows what it means. Well this article will help unravel that mystery for you. What is it?...
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August 06, 2014
We hear a lot about networking these days. From web presence to business deals, networking seems to be the name of the game. But in our existential search for online popularity and sixth degree connections to famous ce...
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July 30, 2014
Many small businesses don't think that social media is right for them. Which is understandable. It's scary territory. After all, you see all these big names making mistakes, and social media can be tricky to ba...
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July 23, 2014
We all know a good website when we see one. But what makes it good? For starters, a long load time can be very frustrating for a visitor. So be careful about using a lot of flash technology, lengthy picture galle...
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July 16, 2014
Definition of “Gamification” by Google: the application of typical elements of game playing (e.g. point scoring, competition with others, rules of play) to other areas of activity, typically as an online m...
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July 09, 2014
Every business seems to have at least one employee who is seasonal or who has left a few times, but gets hired back on due to their experience. In the class based industry, this can be very true for instructors who may...
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July 07, 2014
Conference Dates and Registration Relased In 2013, iClassPro hosted its first annual User Conference Labor Day weekend in Austin, Texas. This year, we continue the tradition with the Conference scheduled to take place...
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July 02, 2014
Choosing the right person to conduct the interview. One of the core mistakes businesses make during the hiring process is ordering an inexperienced or uninformed employee to read resumes and conduct job interviews. Th...
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June 25, 2014
When hiring new staff, half of the battle is getting the message out to the right people. These 4 tips will help you pinpoint the right kinds of information to include in your job posting to attract qualified applicant...
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June 18, 2014
A look at personal and professional development. Some of the most common complaints in any workplace have to do with time management. Employees feel like they don’t have enough time or struggle with using their ...
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June 11, 2014
Going Beyond Customer Service Businesses around the globe are going above and beyond what we traditionally consider to be good customer service. When we think customer service, we think about literally providing servi...
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June 04, 2014
Many service based businesses have transitioned to electronic communications when dealing with customers. In a lot of situations, that is a more cost savvy way to conduct business. Making as much information as possibl...
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May 28, 2014
With recent scams, bugs like Heartbleed and security updates in the tech industry, security is ranking high on the list of concerns for a lot of business owners. The key to staying secure is to know where the thre...
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May 21, 2014
Every business wants to be successful, original, and impress customers from day one. Staying on top can be hard, but impressing customers may not be as hard as you think. Here are 10 simple ways to impress customers an...
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May 14, 2014
No matter how big or small your business is, customer service plays a vital role in keeping customers around. This article highlights some things you may not know about the impact of both good and bad customer service....
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May 07, 2014
One of the toughest parts about starting a new job is getting the training you need to do it properly. There are company policies, layouts, names and faces, and even new software to learn. With iClassPro, we try to mak...
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April 30, 2014
What is contingency planning? You are probably familiar with the term, but you may not be familiar with its exact meaning. Contingency planning is the process of developing a backup plan (or even multiple backup plans...
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April 23, 2014
Businesses often benefit from having multiple streams of income collected at different intervals to help cover cost fluctuations. The same ability to choose payment intervals can also be convenient for customers. That&...
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April 16, 2014
Every coach runs into an instance where two students just don’t seem to be getting along. The difficult part is figuring out how to deal with that conflict in a productive, rather than a disruptive way. When deal...
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April 09, 2014
Evaluating your billing plans and pricing strategy can seem like a daunting task. While it is not always quick or easy, it is important to the financial health of your business. As your business grows and expands you s...
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April 02, 2014
Marketing serves a lot of functions in business- from brand awareness, to developing loyal customers and even strategically boosting sales to stabilize income during slow seasons. Most business owners are also aware th...
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March 26, 2014
By Inside Cheerleading Magazine Practice Makes Perfect. The key to achieving great cheerleading skills is working as a team to make the most of your practice time. Your team could practice seven days a week, but if t...
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March 19, 2014
Signage is a frequently undervalued aspect of doing business. In the service industry, signs direct customers to the places they need to go, inform them of special deals or rates, and they can even help a business set ...
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March 12, 2014
Professional websites and online registration are quickly gaining popularity in the class-based industry. From franchises to mom and pop boutiques, your online presence has a strong impact on how your business competes...
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March 05, 2014
By Inside Cheerleading Magazine Your body does what your mind thinks! I recently heard from a flyer who was having trouble executing her lib. Her problem was that she could not stand up straight which, of course, is n...
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March 04, 2014
As a part of the "New Year, New Look" project, iClassPro has just released a new family page! This page features all of the information previously on file for families with added quick view and functionalities for stu...
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February 26, 2014
When it comes to branding, the name of the game is Integrated Marketing Communications (IMC). IMC is all about consistency. Whether it's simple branding or specific campaign messages, you want to deliver the same m...
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February 19, 2014
Rules to Help Build and Improve Your Emails. As seen in the movie classic You've Got Mail!, email has been changing the face of communication since the internet boom in the early 90's. Whether it's between...
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February 12, 2014
By Inside Cheerleading Magazine Thirst is an obvious insensitive indicator for the need for water! In other words, if you are thirsty, you’ve already let your body get dehydrated and you need to refuel. Tips to...
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February 11, 2014
We are excited to announce the arrival of the new parent portal registration shopping cart feature on all live accounts! Now, when customers go online to enroll, they can create or request multiple enrollments, ad...
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February 05, 2014
Take your business to the next level with these features! iClassPro is full of time-saving features from billing and registration to giving your staff and customers access to live account information. If you're no...
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January 29, 2014
Cheerleading is a dangerous sport, and unfortunately, injuries happen occasionally. Recovering from an injury can be stressful and disheartening, and most cheerleaders just want to get back to practice as soon as possi...
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January 15, 2014
Empowered staff members can be the heroes of your business. Empowering your staff is also a great way to reduce employee turnover and improve the quality of your workplace. That means giving employees the to...
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January 08, 2014
By Tom Forster - Aerials Gymnastics, Colorado Springs First impressions- what are you communicating to new and potential clients? The old adage, “You never get a second chance to make a first impression,”...
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December 27, 2013
iClassPro will roll out a new user interface in the early months of 2014. With all of the same great time saving features, the benefits of the new interface will include a cleaner modern look, easy-to-read colors and...
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December 27, 2013
By Tom Forster - Aerials Gymnastics What deal could be better than FREE? With today’s economic climate we can safely assume that everyone is looking for a deal. Before we jump on the “free” wag...
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December 13, 2013
By Sue Mackie, Executive Director US Swim School Association According to the Centers for Disease Control & Prevention, on average, two children a day die as a result of drowning, and in children ages 1-4 drowning...
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August 21, 2013
Stereotypes about what the genders should and should not be doing are still an unfortunate reality of our culture. For parents who would like to enroll their boy in an all girls' class, there are bound to be some p...
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August 21, 2013
Participating in any enjoyable physical activity often comes with the risk of injury, and dance is no exception. So it becomes necessary for dancers to build their strength and flexibility slowly and safely over time&n...
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August 14, 2013
People dance for any number of reasons like stress relief, celebration, social reasons, recreation or even as a workout that's both exciting and effective. As an all-over cardio workout, there are several benefits ...
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August 07, 2013
Having a Facebook contest is a great way to gain a ton of followers, as well as interest in the business. Everyone loves the thought of being able to win something, and contests go viral quickly on social media, especi...
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July 31, 2013
What techniques best encourage active student participation? This is one of the most common concerns of teachers, particularly whenever they encounter disruptive or overactive students in their...
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July 03, 2013
Anyone can be a dancer, but not everyone has the skills and aptitude to be an effective dance instructor. There is more to teaching than just choreographing a few dance moves and expecting students to blindly follow su...
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June 19, 2013
As a gymnastics instructor, you know that core strength is pivotal in every and any routine a gymnast does; not only is it going to help support the gymnast's body and their frame, core strength is also required fo...
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June 05, 2013
Discussing an instructor's methods should not be difficult – these tips can help. Approaching someone with a delicate issue is complicated especially if they are professionals in that field. At times, people...
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May 01, 2013
How has iClassPro Evolved? If you own a class-based business and have not checked out iClassPro — you should! It is not the oldest web-based class management software on the market but it has steadily grown in p...
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