August 08, 2018

Introducing Dashboard: The Pulse of Your Business Now at Your Fingertips

August 06, 2018

Time Clock Staff Portal

iClassPro’s Time Clock is now accessible through the Staff Portal. Staff members will be able to log into their Staff Portal to clock in and out and make time adjustment requests. After logging in, a two-punch...

August 01, 2018

Ramp Up Enrollments

With summer winding down, your enrollments are probably ramping up. Use iClassPro to its fullest and boost enrollments this season at your facility with these tips.   Use News and Announcements iClassPro’...

July 23, 2018

Bambora Security Updates

Due to a recent change by Bambora to their API Authentication requirements, there are some changes required to be made to your Bambora account settings for iClassPro integration to work. Previously, iClassPro has...

July 12, 2018

New Payment Window Changes

We’re making it easier to take payments! Historically, when creating a new payment for a customer there have been four fields - two for payments and two for credits. In order to make this process easier, we&r...

July 02, 2018

Time to Celebrate!

Our new time clock is here. iClassPro now makes it easier than ever to record and manage your employees' time. Time Clock knows your employees' schedules – with our revolutionary new one punch system your...

June 27, 2018

June Uptime Report

We understand that iClassPro is a vital part of your business and we have made it a priority to maximize our uptime. Uptime is a critical metric used to measure the availability of web servers. When web servers are dow...

June 26, 2018

Six Blogs for Entreprenuers

“Knowledge is like money: to be of value it must circulate, and in circulating it can increase in quantity and, hopefully, in value.”  - Louis L’Amour As a business owner, it is vital to stay in...

June 04, 2018

Introducing New Student Policies!

Security and privacy are a hot topic right now. You’ve probably seen clips of Mark Zuckerberg’s testimony to Congress or received countless emails informing you of updates to Privacy Policies and Terms of S...

May 31, 2018

Analytics Hold the Power to Boost Students’ Growth

Vikas Arun isn't a typical Math-Science kid. He loves data science, mathematical modeling, operations research, and tap dance - because he has a knack for seeing patterns everywhere. He performed for Michelle Obama...

May 21, 2018

Separate Make Up Lessons & Trials

You’ve been talking, and we’ve been listening! We have officially separated the settings in the parent portal to allow customers to request trials and make up lessons. This enables businesses to have more c...

May 15, 2018

Going Live

2017 has been a revolutionary year for video on social media. According to Wyzowl statistics, 81% of businesses use video as a marketing tool. Of those, 85% feel that video marketing plays an important role in their ma...

May 15, 2018

News & Announcements

iClassPro is happy to introduce our new “News & Announcements” feature to help you keep your customers in the know. News & Announcements allows you to create blog-style posts that are displayed...

May 15, 2018

Class Retention Summary Report

iClassPro’s Class Retention Summary report is designed to give your business an overview about the longevity of student class enrollments at your business. This report can be found under Reports > Classes >...

May 09, 2018

Opt-In Setting Changes

You may have heard a lot of buzz about the General Data Protection Regulation (GDPR), the European Union’s new privacy law coming into effect on May 25th, 2018. This privacy law is changing how companies acquire ...

April 24, 2018

New Parent Portal Account Creation Process

In a world where our privacy is always at stake, iClassPro is committed to keeping you and your customers' information secure. We have implemented a verification system for anyone signing up via the Parent Portal t...

April 11, 2018

Lucky 7 to Employee Enthusiasm

Wish that your employees were more engaged in your workplace? Wonder the places that your company could go if your people were more enthusiastic about their work? The answer isn’t as complicated as you might thin...

April 03, 2018

iClassPro’s Audit Log

iClassPro has always offered an audit log which tracks changes within the software performed by different users or customer accounts (parent portal activity). This is most helpful when each staff member accessing the s...

March 23, 2018

9 of Our Favorite Online Business Tools

Online software and applications that help us do our jobs everyday are constantly changing and evolving. There are so many new tools out there, it can be overwhelming to find the right ones for your business. Here at ...

March 07, 2018

5-Star Skill Tracking!

We’ve completely rewritten our skill tracking module from the ground up and polished it to be the best skills tracking yet. Skills now features mobile-first skill tracking in the Staff Portal. No more printing pa...

February 20, 2018

Changes to E-mail Correspondence

As part of our infrastructure migration late last year, we worked to improve reliability of e-mail sent from iClassPro. In the past, when iClassPro sent e-mails on behalf of your domain (i.e. school@yourdomain.com...

February 05, 2018

6 Things Every Entrepreneur Needs to Know About SEO

This week's blog post is a guest post from Brad Shorr, Director of Content Strategy at Straight North, an Internet marketing agency headquartered in the Chicago area.   As a provid...

February 01, 2018

Happy New Year - 2018!

From our family to yours, Happy New Year! We would like to thank our wonderful customers for their patronage. It’s the feedback and support from our customers that drives us to make iClassPro better. 2017 wa...

January 18, 2018

Top 7 Commute Listens for Entrepreneurs

Do you want to expand your knowledge but feel like you don’t have time to read? This is a list of iClassPro’s top 5 ways that you can educate yourselves with just a pair of headphones or a car radio. These ...

January 05, 2018

Top 10 Books for Entrepreneurs

How many books did you read last year? On average, CEO’s read 4-5 books a month. That comes to around 55 books a year or just over a book a week! Bill Gates reads about 50 books per year, Mark Cuban reads more th...

January 04, 2018

Amazon Migration

We have completed the process of moving iClassPro accounts to our new enterprise infrastructure on Amazon Web Services. You should expect to see a noticeable speed increase (up to 400% on reports) as well as industry b...

December 15, 2017

Report Updates

We've been hard at work on new enhancements to financial reporting. We've made updates to the following financial reports as outlined below:  Aged Accounts Report (Financial - 1)  Active filter ...

November 07, 2017

Redesigned Statement Reports!

We just rolled out a new version of the Statement Report with a freshened up look!  

October 25, 2017

View Skill Evaluations in the Parent Portal!

Parents can now view skill evaluations in the Parent Portal! We are excited to share that the latest phase of our Skill Tracking beta includes the ability for parents to view skill evaluations in the Parent Portal.&nb...

September 28, 2017

Makeup and future absence views

We are pleased to announce we have released an update that allows better insight into makeups and future absences. These updates aim to save you time and make your makeup workflow simpler. From the Students page, you ...

September 25, 2017

Important Privacy Changes Coming To Skill Tracking

We have added a new setting to skill tracking, this flag will turn on and make public all comments on skill evaluations. This includes all skill evaluations that have been done previously. In a separate update followin...

September 18, 2017

Planned Maintenance

We want to make you aware of planned maintenance on Friday, October 6th at 7:00 am CST. iClassPro will be performing infrastructure upgrades. We anticipate this maintenance will take between 2 and 4 hours to perform. ...

August 28, 2017

Getting Social: The Networks

Welcome to the last post of Getting Social, an iClassPro original blog series. Thanks for keeping up with us! In this blog, we will look at four current networks that might work for your business. If you missed the oth...

August 14, 2017

Mobile First Skill Tracking

Say hello to skills! We’ve completely rewritten our skill tracking module from the ground up. Our new beta now features mobile-first skill tracking in the Staff Portal. No more printing paper evaluation sheets an...

August 01, 2017

Getting Social: Word-of-Mouth Marketing

Welcome to Part 6 of Getting Social, an iClassPro original blog series.   Getting Social: Word-of-Mouth Marketing What is Word-of-Mouth Marketing? Word-of-Mouth Marketing, or WOMM as we will refer to it, can b...

July 24, 2017

Responsive Customer Portal

We are pleased to announce a new update to our Customer Portal. As part of our commitment to connecting you with your customers, our Customer Portal will now be responsive! This makes your Customer Portal easier to use...

July 18, 2017

Improving The iClassPro Ledger

As part of our continued effort to improve iClassPro, our team has been hard at work on new enhancements to the ledger. We've made minor updates to the interface and many users will notice a speed increase.  ...

July 11, 2017

Getting Social: Content Marketing

Welcome to Part 5 of Getting Social, an iClassPro original blog series. In this blog, we want to show you how adding value to your customer’s lives can be of value to your business.   Getting Social: Conte...

July 10, 2017

Skills Beta is now available!

We are excited to announce the release of phase one of our new Skills Tracking beta! Phase one represents the first step in our march toward a comprehensive skill tracking platform. We've listened to your feedback...

June 30, 2017

Yahoo! Link Previewer and iClassPro E-mail Blasts

Have any of your families been unsubscribed from email blast unintentionally?  It could be the result of a new feature that Yahoo! implemented in their email client called the “Yahoo! Link Previewer”. ...

June 28, 2017

Getting Social: Market Orientation

Welcome to Part 4 of Getting Social, an iClassPro original blog series. In this post, we'll learn about a new marketing perspective called market orientation.   Getting Social: Market Orientation How many t...

June 13, 2017

Getting Social: Building Brand Loyalty

Welcome to Part 3 of Getting Social, an iClassPro original blog series. In this post, we will discuss the importance of building a brand loyal customer base and how to do so.   Getting Social: Building Brand Loy...

June 06, 2017

For Younger Coaches: Tips to successfully manage kids

Is possible to manage a group of youngsters? Yes, here's how! From Big Brother/Sister to Coach - How to Handle a Crowd As a young coach you're probably excited about the chance to get a job in gymnastics...

May 30, 2017

Getting Social: Social Media Plan

Welcome to Part 2 of Getting Social, an iClassPro original blog series. In this post, we will teach you how to develop your own social media plan in order to effectively achieve your social media goals.   Gettin...

May 25, 2017

Getting Social: Why?

Welcome to Getting Social, an iClassPro original blog series. This series explores new ways for you, as a business owner, to expand your reach and grow your business using social media. Chances are, you’ve alr...

March 24, 2017

New Header Redesign!

iClassPro is happy to introduce a new user interface element called the “user panel!” The user panel offers several new features including a personal avatar, user greeting, and quick links to: a. &nb...

January 09, 2017

New Transaction and Ledger updates coming Jan 10, 2017!

Attention iClassPro Users: New Transaction page and Ledger updates will be released January 10th, 2017. For additional information visit:  https://www.iclasspro.com/blog-article/news/transaction-changes

December 20, 2016

Transaction Page Enhancements Coming in January!

Over the past several weeks our staff has been hard at work on improvements to the transactions page in iClassPro. These updates will deliver a more consistent user experience across the different tasks and allow the...

November 18, 2016

iClassPro Employees Start the Holidays with Giving

Like our customers at iClassPro we are all about team building and competition, even when it comes to helping a good cause. This week our employees have been collecting food for the Scouting For Food annual campai...

October 28, 2016

5 Reasons You Should be Using iClassPro Merchant Services

Does your business accept payments online or offer automatic recurring payments? It’s no secret that most of today’s customers expect the convenience of online payments or automatic payments. Businesses tha...

September 14, 2016

We just made it even easier to take attendance… YOUR way.

. Announcing iClassPro’s new enhancements to the Staff Portal/Attendance module!   Check-in Type Attendance Added At the request of several customers, we have implemented a “check-in”-typ...

September 06, 2016

Introducing Attendance 2.0

Attendance 2.0 is not just a new way to take attendance – it’s the first step in a whole new way for your staff to access and interface with iClassPro. Click on the link below to learn more : )

September 01, 2016

Accessing & Bookmarking Your Staff Portal

We are excited about the launch of our new Staff Portal!  As mentioned in our previous announcement, any bookmarks, shortcuts or links to the previous version of the Attendance module will need to be updated to th...

August 18, 2016

WOGA receives a new website design

iClassPro is proud to announce a new website for the world renowned gymnastics powerhouse WOGA (World Olympic Gymnastics Academy).  WOGA is home to multiple olympic gold medalists including Nastia Liukin...

August 08, 2016

Receipts Quick Tip!

When it comes to providing receipts to your customers, we know that you need options. Receipts for cash or check payments? We’ve got you covered. Receipts for credit card payments? Do you want a customer copy, a ...

August 08, 2016

Simone Biles Launches New Website Powered By iClassPro

iClassPro is pleased to announce the official launch of SimoneBiles.com.  We wish Simone and the rest of Team USA all the best at the Olympic Games in Rio.  Be sure to check out the new website today and ...

August 03, 2016

Policies Simplified

We realize the importance of having policies and even more so, the importance of being able to see that your families have accepted these policies.   Whereas previously it was not immediately apparent that a fam...

August 01, 2016

Attaching Made Easy

We understand that sometimes you want to send out documents to a large group of customers. That's why you can now upload documents in iClassPro for use in email blasts! Customers can access these files by simply cl...

July 12, 2016

Select All Quick Tip

With recent enhancements, iClassPro has added a new Select All option that allows you to take action with multiple pages of results on the Families, Students, Classes, Camps and Staff pages! No more page by page repe...

July 05, 2016

Kids First TOO launches new redesign website!

The iClassPro design team gives Kids First TOO a makeover. Their new responsive website (check it out here....) was custom designed to their branding and made class managment registrations with iClassPro ...

July 01, 2016

Introducing Quick Print Attendance!

Have you ever wished for a more intuitive way to print roll sheets? Well, it’s here! Printing class roll sheets directly from the Classes page with our new Quick Print Attendance option is just about as intuitive...

June 29, 2016

iClassPro launches new Cheer Athletics website

iClassPro's design team is happy to announce the launch of Cheer Athletics website redesign. Cheer Athletics is one of the biggest, most recognized all-star cheerleading programs in the United States ...

May 27, 2016

ACX Cheer Launches New Website

The ACX Cheer website received a makeover, styled to fit their branding and simplifying class registrations by using iClassPro.

May 06, 2016

The Next Generation of iClassPro is Here!

Today we are happy to announce that the first phase of our 2016 rollout plan is complete! Since our announcement in February, our developers, designers, and customer success teams have been working around the clock to ...

March 03, 2016

Thanks for showing the love

Hear what our customers have to say about the benefits of using iClassPro to relieve the stress of a class business and getting back to doing what they love.

February 18, 2016

What’s in Store for 2016!

We are thrilled to announce that the next generation of iClassPro has entered the official testing phase. The new update will make iClassPro simpler and faster, allowing you to get back to doing what you love!

February 02, 2016

Cheer Athletics goes live with iClassPro!

After an exhaustive and comparative search for class management, billing, and online registration software, Cheer Athletics has selected iClassPro.  Cheer Athletics is one of the biggest, most recognized ...

December 15, 2015

New Site for World Champions Centre, Home of Simone Biles!

Congratulations to World Champions Centre!  The home of three time World All-Around Champion Simone Biles just launched a new site by iClassPro's web design team, KeyCreative!   Looking...

October 02, 2015

JAG Gym’s Website Gets a Makeover!

iClassPro's web design division, KeyCreative, gives www.jaggym.com a new look!  ABOUT JAG GYM: As a child, JAG President/Founder Anne Josephson grew up in a gym that taught her far more than gymnastics. Her...

September 21, 2015

New Release on the Horizon!

We are totally re-writing how you interact with iClassPro to give you more options, faster response times and a better overall experience, while paving the way for many exciting new features.

August 05, 2015

KeyCreative Launches Website Redesign for Arnold’s Gymnastics Academy

Arnold's Gymnastics Academy is a 12,000 square foot facility that provides gymnastics instruction for children 18 months through 18 years old. AGA was established in May of 1996. We began in a one-story, 3,000 squa...

July 20, 2015

USAG National Congress & Trade Show

Please be sure to visit iClassPro at the USA Gymnasitcs National Congress & Trade Show going on August 13 -15 in Indianapolis, IN. Can't wait to see you there! Click here for more information.&nb...

July 03, 2015

New Site for AquaKids

iClassPro's web design division, KeyCreative, designs and a website that's sure to make a splash for our friends at AquaKids!  www.aquakids.com   ABOUT AQUAKIDS A YEAR ROUND LEARN-TO-SWIM PROGRA...

June 07, 2015

Team OC Fun Launches New Site

iClassPro's web design division, KeyCreative, designs and launches a new FUNctional website for Team OC at www.teamocfun.com   ABOUT TEAM OC Team OC opened in November 2006 as one of the largest, mo...

April 01, 2015

The Psychology of Need Fulfillment

Let’s take a look at some basic psychology and how it applies in the work place. The focus of this article will be on Abraham Maslow’s hierarchy of needs and how it can be applied to both employee and custo...

March 25, 2015

Setting Up Private Lessons in iClassPro

In iClassPro, you can offer private lessons set up as classes or camps, depending on your needs. This article will touch base on which setup might work best for you and why- as well as cover the basic setup procedures....

March 18, 2015

How to Handle Helicopter Parents

Today, we are exploring a few pointers on how to handle one of an instructor’s daily challenges—helicopter parents.   What is a helicopter parent? Quite simply, helicopter parents are the kind of pa...

March 11, 2015

Is Business Better with Online Payments?

We certainly think so! But it's a question that every business has to answer for itself. From my experience, business owners in the class based industry are split into three distinct groups. One group of business ...

March 04, 2015

Moving Forward with iPartyPro

Releasing a parties module has been on the to-do list for iClassPro for some time now and we are excited to announce that it is now available for purchase! www.iPartyPro.com   How it started... Initially, iClas...

February 25, 2015

5 Post-Athletic Career Moves for College Athletes

Many parents see athletics as a way for their children to get into college. And if the student really enjoys the sport, what’s the harm? Coaches across the globe help students get into college on scholarships eve...

February 25, 2015

It’s Party Time at iClassPro!

We are excited to announce that a limited time FREE preview of iPartyPro! How it started... Initially, iClassPro was simply a class management software. We specialized in class management because that's what we w...

February 18, 2015

How to Stop Chasing Trends and Start Making Great Business Decisions

If you go exactly where your competitors are, you’re dead. Thorsten Heins, Blackberry. When running a class based business, you can face some pretty rough competition. It’s easy to both win and lose...

February 11, 2015

Understanding Customer Loyalty

Customer loyalty can be simply defined as a customer’s probability or intent to do business with you over competitors or substitute products/services. The stronger a customer’s loyalty is to a business...

February 04, 2015

Net Promoter Scores

Net Promoter Scores: Performance from the Customer’s Perspective What is a Net Promoter Score? A Net Promoter Score is a simple management tool to help track the overall attitude of your customer base toward yo...

January 28, 2015

SMART Planning: Defining Better Goals for your Business

Strategic planning for a business is difficult to say the least. It’s easy to start out with a generalized idea of what you want to accomplish, but then get lost along the way. There are so many facts, figures, a...

January 21, 2015

Behind the Scenes: Creating Monthly Newsletters with MailChimp

What is MailChimp? MailChimp is an online software that allows you to design and send emails to imported lists. It also allows you to use direct signup forms to add customers to your list from your website. And as man...

January 15, 2015

2014 in Review

It has been a busy year for us here at iClassPro HQ and we would like to take the opportunity to thank all of our customers for making it possible! We have received a lot of great suggestions and feedback this year tha...

January 14, 2015

Getting Kids to Eat Healthy

It’s no secret that today’s kids eat way more junk food than parents would like to admit. In the morning before school it’s easier to simply hand kid a PopTart than to get up extra early and prepare a...

January 07, 2015

Recognizing and Handling Common Injuries

While common risks and injuries can vary from sport to sport, there are a few which seem to span all major activities. If you spend a lot of time around a gym, pool or other athletic facility, it is important to be fa...

December 31, 2014

End of Year Reports

It's that time of year again! If your business, like so many others, wraps up the financial year right along with the calendar- you might be finding yourself feeling a bit overwhelmed with questions. Not only is t...

December 24, 2014

Accident Prevention: Tips for Athletes and Instructors

In sports such as gymnastics and cheerleading, you don’t have the same kind of protective gear as high contact sports. There aren’t generally helmets and bulky knee or shoulder pads. Instead, you have pits,...

December 17, 2014

Holiday Gift Ideas for Athletes

It’s that time of year, when everyone is frantically searching for gifts for the holidays. But what to buy? Here are twelve holiday gift ideas for serious athletes! Healthy Snacks- Athletes are famous for snacki...

December 10, 2014

Throwing a Family Friendly Office Holiday Party

No matter how your business performed this year- it’s likely that by now, many of your employees are feeling overworked, under appreciated or just plain tired. They are ready for all those little holiday bre...

December 03, 2014

Learning about Muscle Cramps and How to Avoid Them

Cramps are a reality for a lot of athletes. They are painful, often seem to appear out of nowhere and can lead to further injury in the middle of exercise and daily activities. Nobody likes cramps. But anyone can get t...

November 26, 2014

Set Up a Parent Portal iPad Kiosk for Your Business!

When it comes to customer service, self-service doesn’t have to mean “from home.” If you sometimes get long lines at your front desk after billing, odds are that the majority of these customers can ea...

November 19, 2014

5 Easy Places to Find Shareable Content for Social Media

One of the hardest things about running social media for a business is generating enough content. Well this article is being generated to help you, as a business owner find resources of relevant and fun content for you...

November 12, 2014

What You Need to Know About iClassPro for the Holidays

Here is a quick list of common Q&A’s that roll in around the holiday season. Automatically Prorating Tuition for Closures Yes, iClassPro can prorate class tuition for classes that take place on holidays whe...

November 05, 2014

Developing a Winning Sales Tactic for your Class Business

Sometimes the hardest part about owning a class based business is convincing customers they should spend the time and money on professional training. This can be particularly difficult if your customer base is largely ...

October 30, 2014

New iClassPro Status Page Launched!

Why would we have one? For you, of course! As a part of our ongoing mission for transparency, accountability and excellent customer service, we launched our new software status page at status.iclasspro.com&n...

October 29, 2014

Dance Competitions: Is your team ready?

When you teach performance based classes, there can clearly be a lot of pressure for your students to perform. Many dance schools used to be able to satisfy that pressure by performing in a localized or non-competition...

October 22, 2014

5 Universal Tips for Better Social Content

Keeping up with social media can be a rough job! It can be difficult to decide what to share, when to share and how to share it. These 5 tips will help you get results! 1. Match your branding and promotions. With...

October 15, 2014

5 Children’s Books for Kids Interested in Dance

Learning is important in the world of dance. But kids don’t always see it that way. Particularly with very young dancers, you want to know that our students are performing well in school as well as on the stage. ...

October 15, 2014

5 Children’s Books for Young Gymnasts

Learning is important in the world of gymnastics. Particularly with very young athletes, you want to make sure students are performing well in school as well as on the floor. But how? Here’s a fun idea! Ask each ...

October 15, 2014

5 Children’s Books to Encourage Youngsters to Dive Right into Swimming!

Swimming is a necessary skill for anyone who wants to spend time in the water. Whether it’s the pool, the beach, a lake or a river. It’s also a great way to have fun, work on coordination, and stay fit! But...

October 15, 2014

5 Children’s Books to Introduce Cheer as a Sport!

Cheerleading as a serious sport that integrates elements of acrobatics, tumbling, and even dance. While it’s clearly competitive and highly athletic, still not everyone thinks of it as a sport. That means a lot o...

October 01, 2014

Credit Card Transactions: Convenience & Surcharging

Did you know that if you were to divide our total credit card debt among all the households in the United States, you would find that the average American household owes just over $7,000 (NerdWallet)? If you subtract t...

September 24, 2014

Fundraising Ideas for your Team or Business

Need to host a fundraiser to get money for your next competition, team uniforms, event, new equipment, facility upgrades, etc? Well look no further! Here are 20 great ideas, sure to put the fun back into fundraising! ...

September 17, 2014

4 Steps Toward Building a Team Mentality

When you are an instructor, it doesn't take long to realize how important it is for your students to forge a connection with each other in the class atmosphere. These individuals will be spending a lot of time toge...

September 10, 2014

What Employees Want: Curb Appeal to Attract the Next Generation

These days, most employees don’t view work as a day job or a way to pass time. In the age of the internet, social media, and brand engagement we are finding that employees want to feel like they are part of ...

September 03, 2014

2014 User Conference Presentation Materials Online

While we were unable to offer alternative participation methods for our User Conference this year, we have made the majority of our presentation available online to all of our customers! To host our presentation materi...

September 03, 2014

Wait List Management

Along with iClassPro’s many features comes wait list management for classes and camps! With the right parent portal settings, wait list options are automatically triggered online by classes and camps which a...

August 27, 2014

5 Tips to Help Conquer Stage Fright

From first time performers to big events, almost anyone experiences some level of anxiety before hopping up on stage. Use these quick tips to help overcome that anxiety and give 100% in your next performance!   ...

August 20, 2014

Managing Make Up Classes

Managing make ups can be a tricky business. Every business has different requirements to determine if a student is eligible for a make up enrollment and the decision for eligibility is often subjective. For example, th...

August 13, 2014

Choosing Software for Business: A Roadmap and Common Misconceptions

Choosing software for your business is a pretty big responsibility. The software you choose greatly influences business efficiencies, daily operations and managerial decision making. Whether that software is for c...

August 10, 2014

Unraveling the Mysteries of Cloud Computing

We have all heard the phrase “cloud computing” or “it’s stored on the cloud." But not everyone knows what it means. Well this article will help unravel that mystery for you.   What is it?...

August 06, 2014

Promoting your Business through Community Events

We hear a lot about networking these days. From web presence to business deals, networking seems to be the name of the game. But in our existential search for online popularity and sixth degree connections to famous ce...

July 30, 2014

Optimizing Social Media for your Business

Many small businesses don't think that social media is right for them. Which is understandable. It's scary territory. After all, you see all these big names making mistakes, and social media can be tricky to ba...

July 23, 2014

Web Design and Strategy: Is your website helping business?

We all know a good website when we see one. But what makes it good? For starters, a long load time can be very frustrating for a visitor. So be careful about using a lot of flash technology, lengthy picture galle...

July 16, 2014

Gamification: Inject the Fun Back into Business

Definition of “Gamification” by Google: the application of typical elements of game playing (e.g. point scoring, competition with others, rules of play) to other areas of activity, typically as an online m...

July 09, 2014

How to Handle Seasonal Staff Records

Every business seems to have at least one employee who is seasonal or who has left a few times, but gets hired back on due to their experience. In the class based industry, this can be very true for instructors who may...

July 07, 2014

2014 iClassPro User Conference!

Conference Dates and Registration Relased In 2013, iClassPro hosted its first annual User Conference Labor Day weekend in Austin, Texas. This year, we continue the tradition with the Conference scheduled to take place...

July 02, 2014

Hiring New Staff: Conducting Professional Job Interviews

Choosing the right person to conduct the interview. One of the core mistakes businesses make during the hiring process is ordering an inexperienced or uninformed employee to read resumes and conduct job interviews. Th...

June 25, 2014

Hiring New Staff: Writing the Perfect Job Posting

When hiring new staff, half of the battle is getting the message out to the right people. These 4 tips will help you pinpoint the right kinds of information to include in your job posting to attract qualified applicant...

June 18, 2014

Getting Better at Time Management

A look at personal and professional development. Some of the most common complaints in any workplace have to do with time management. Employees feel like they don’t have enough time or struggle with using their ...

June 11, 2014

Beyond Customer Service: Exploring Customer Experience Management

Going Beyond Customer Service Businesses around the globe are going above and beyond what we traditionally consider to be good customer service. When we think customer service, we think about literally providing servi...

June 04, 2014

Don’t Forget the Welcome Packet!

Many service based businesses have transitioned to electronic communications when dealing with customers. In a lot of situations, that is a more cost savvy way to conduct business. Making as much information as possibl...

May 28, 2014

Beef Up Security at Your Business!

With recent scams, bugs like Heartbleed and security updates in the tech industry, security is ranking high on the list of concerns for a lot of business owners. The key to staying secure is to know where the thre...

May 21, 2014

10 Ways to Impress Customers and Boost Business

Every business wants to be successful, original, and impress customers from day one. Staying on top can be hard, but impressing customers may not be as hard as you think. Here are 10 simple ways to impress customers an...

May 14, 2014

The Hard Truth About Customer Service

No matter how big or small your business is, customer service plays a vital role in keeping customers around. This article highlights some things you may not know about the impact of both good and bad customer service....

May 07, 2014

Training Staff Members in iClassPro

One of the toughest parts about starting a new job is getting the training you need to do it properly. There are company policies, layouts, names and faces, and even new software to learn. With iClassPro, we try to mak...

April 30, 2014

Contingency Planning for Your Business

What is contingency planning? You are probably familiar with the term, but you may not be familiar with its exact meaning. Contingency planning is the process of developing a backup plan (or even multiple backup plans...

April 23, 2014

Using Billing Pairs for Payment Plans in iClassPro

Businesses often benefit from having multiple streams of income collected at different intervals to help cover cost fluctuations. The same ability to choose payment intervals can also be convenient for customers. That&...

April 16, 2014

Tips for Resolving Student Conflicts

Every coach runs into an instance where two students just don’t seem to be getting along. The difficult part is figuring out how to deal with that conflict in a productive, rather than a disruptive way. When deal...

April 09, 2014

A Basic Guide to Pricing Enrollments

Evaluating your billing plans and pricing strategy can seem like a daunting task. While it is not always quick or easy, it is important to the financial health of your business. As your business grows and expands you s...

April 02, 2014

When Marketing Discounts Gets Dangerous

Marketing serves a lot of functions in business- from brand awareness, to developing loyal customers and even strategically boosting sales to stabilize income during slow seasons. Most business owners are also aware th...

March 26, 2014

IC’s Rules to a Great Practice

By Inside Cheerleading Magazine Practice Makes Perfect. The key to achieving great cheerleading skills is working as a team to make the most of your practice time. Your team could practice seven days a week, but if t...

March 19, 2014

The Importance of Signage

Signage is a frequently undervalued aspect of doing business. In the service industry, signs direct customers to the places they need to go, inform them of special deals or rates, and they can even help a business set ...

March 12, 2014

Making the Most Out of Your Online Presence

Professional websites and online registration are quickly gaining popularity in the class-based industry. From franchises to mom and pop boutiques, your online presence has a strong impact on how your business competes...

March 05, 2014

Overcoming Mental Block

By Inside Cheerleading Magazine Your body does what your mind thinks! I recently heard from a flyer who was having trouble executing her lib. Her problem was that she could not stand up straight which, of course, is n...

March 04, 2014

New All-In-One Family Page Released!

As a part of the "New Year, New Look" project, iClassPro has just released a new family page! This page features all of the information previously on file for families with added quick view and functionalities for stu...

February 26, 2014

Maintaining your Brand with iClassPro

When it comes to branding, the name of the game is Integrated Marketing Communications (IMC). IMC is all about consistency. Whether it's simple branding or specific campaign messages, you want to deliver the same m...

February 19, 2014

Email Rules! 8 Tips for Better Communications

Rules to Help Build and Improve Your Emails. As seen in the movie classic You've Got Mail!, email has been changing the face of communication since the internet boom in the early 90's. Whether it's between...

February 12, 2014

H20 = Performance

By Inside Cheerleading Magazine Thirst is an obvious insensitive indicator for the need for water! In other words, if you are thirsty, you’ve already let your body get dehydrated and you need to refuel. Tips to...

February 11, 2014

New Shopping Cart!

We are excited to announce the arrival of the new parent portal registration shopping cart feature on all live accounts! Now, when customers go online to enroll, they can create or request multiple enrollments, ad...

February 05, 2014

The Top Ten Features you Should be Using in iClassPro.

Take your business to the next level with these features! iClassPro is full of time-saving features from billing and registration to giving your staff and customers access to live account information. If you're no...

January 29, 2014

Recovering from an Injury

Cheerleading is a dangerous sport, and unfortunately, injuries happen occasionally. Recovering from an injury can be stressful and disheartening, and most cheerleaders just want to get back to practice as soon as possi...

January 15, 2014

Tips to Empower Staff Members

Empowered staff members can be the heroes of your business. Empowering your staff is also a great way to reduce employee turnover and improve the quality of your workplace. That means giving employees the to...

January 08, 2014

Survey Your Business

By Tom Forster - Aerials Gymnastics, Colorado Springs First impressions- what are you communicating to new and potential clients? The old adage, “You never get a second chance to make a first impression,”...

December 27, 2013

Announcing New Year. New Look.

iClassPro will roll out a new user interface in the early months of 2014. With all of the same great time saving features, the benefits of the new interface will include a cleaner modern look, easy-to-read colors and...

December 27, 2013

Is offering a FREE lesson a good or bad idea for recruiting new students?

By Tom Forster -  Aerials Gymnastics What deal could be better than FREE? With today’s economic climate we can safely assume that everyone is looking for a deal. Before we jump on the “free” wag...

December 13, 2013

Prescriptions for Swim Lessons Saving Babies’ Lives

By Sue Mackie, Executive Director US Swim School Association According to the Centers for Disease Control & Prevention, on average, two children a day die as a result of drowning, and in children ages 1-4 drowning...

August 21, 2013

What to do with a Boy in a Traditionally Girls Class

Stereotypes about what the genders should and should not be doing are still an unfortunate reality of our culture. For parents who would like to enroll their boy in an all girls' class, there are bound to be some p...

August 21, 2013

How to Cope with and Recover from Dance Injuries

Participating in any enjoyable physical activity often comes with the risk of injury, and dance is no exception. So it becomes necessary for dancers to build their strength and flexibility slowly and safely over time&n...

August 14, 2013

Tips to Prevent Common Dance-Related Injuries

People dance for any number of reasons like stress relief, celebration, social reasons, recreation or even as a workout that's both exciting and effective. As an all-over cardio workout, there are several benefits ...

August 07, 2013

Ideas for a Successful Facebook Contest

Having a Facebook contest is a great way to gain a ton of followers, as well as interest in the business. Everyone loves the thought of being able to win something, and contests go viral quickly on social media, especi...

July 31, 2013

How to Help Energetic Children Stay Focused During Class

What techniques best encourage active student participation? This is one of the most common concerns of teachers, particularly whenever they encounter disruptive or overactive students in their...

July 03, 2013

What Qualities Make a Good Dance Teacher Great?

Anyone can be a dancer, but not everyone has the skills and aptitude to be an effective dance instructor. There is more to teaching than just choreographing a few dance moves and expecting students to blindly follow su...

June 19, 2013

How to Help Students Strengthen their Core

As a gymnastics instructor, you know that core strength is pivotal in every and any routine a gymnast does; not only is it going to help support the gymnast's body and their frame, core strength is also required fo...

June 05, 2013

How to approach an instructor or coach with a serious issue

Discussing an instructor's methods should not be difficult – these tips can help. Approaching someone with a delicate issue is complicated especially if they are professionals in that field. At times, people...

May 01, 2013

iClassPro featured in Cheer Biz News

How has iClassPro Evolved? If you own a class-based business and have not checked out iClassPro — you should! It is not the oldest web-based class management software on the market but it has steadily grown in p...