In 2013 Kids First felt a need to reevaluate its classroom management program. To establish the best provider Company we looked at (1) the parents’ user experience; (2) the program’s built-in marketing capabilities; (3) the program’s ability to enroll online and live; and (4) the program’s ability to ‘conform’ to our long established operating procedures. iClassPro was a ‘hands-down’ winner in the first three categories. We struggled with number four. That is, we struggled until we concluded that it was Kids First who needed to modernize its procedures! We have now made that change and are very happy to report our front office expenses are down 16% year over year. Thank You iClass Pro!Jeff Metzger & Steve GreeleyKids First Sports Center
iClassPro has all the features we need and an interface that's easy to use! We were apprehensive about switching over, but iClass walked us through every step of the way. Features like automated enrollment confirmation emails and the ability to send text messages to families have saved us a lot of time, and we like how intuitive and easy the web portal is for parents to use. iClassPro's support staff is top notch and always a quick call away; they have gone above and beyond to help us with every question. We feel like we're using state of the art software and we know it will be evolving over time to remain on the cutting edge.
Edward YonekThe Klub Gymnastics
iClassPro is constantly adding features to it’s software. So much so any comparison chart with other class management platforms are out of date within weeks. What’s more, the iClassPro customer service team has taken our requests for certain features like specific reports and made them possible for us. They listened to our needs and provided us with solutions. What more could we ask?Evolution Gymnastics
Switching from spreadsheets to iClassPro was our best business decision ever. The automation and customer self serve has saved us innumerable admin hours which we've reinvested into our front line delivery. The reports and live dashboard helps us make strategic business decisions on budgeting, staffing and marketing. We've been with iClassPro since 2010 and have had many imitators try and take our business but the team at iClassPro keep leading the industry with regular updates such as the timeclock, check-in kiosk and point of sale. The customer-focused app and skill tracking are industry game-changers which connect us with families outside of class time and give the performance feedback parents crave.Andrew FreemanKingston Trampoline Academy
We decided to move over to iClassPro as our current system was becoming too complicated to manage as our business continued to grow…we have not looked back!
iClassPro has streamlined our enrollment process significantly and allowed us to fill spaces much quicker, in turn our customers are on wait lists for a significantly shorter period of time and enjoying our classes much sooner than they were previously. Accessing family and student information is now much faster, as is the time is takes to contact members when we have to change / cancel classes.
It did take us quite a while to set the system up as our current business model did not match the way in which the software works exactly, however the iClassPro support team were extremely helpful during this time and helped us to implement the system in the best way possible.
As with all software there are a few niggles which could be improved, however on the rare occasion when we have had a problem which was more serious, these have always been rectified very quickly and professionally by the support team. We would certainly recommend iClassPro to any sports clubs/businesses who wish to take their business to the next level.Colin LangleyAAA Sports
Cal Elite has been a proud user of iClassPro since 2012. Cal Elite has high expectations for internal reporting and financial processes and it was critical to us that our operating software was able to meet these expectations. The dual challenge for us has always been to find a system that offered the internal sophistication that met our operational needs yet at the same time, was appealing and functional for our customers. Tantamount to our decision to move to iClassPro was the progam’s ability to facilitate true online registration. Not only did we want that true online registration capability, but we wanted it to work seamlessly in our relatively busy operation AND in a simple, affordable way. iClassPro has met these needs! After committing to iClassPro, we were pleased to learn that the program WAS as simple to use as we had hoped. Our staff training curve was significantly reduced and we found that accuracy in our scheduling and billing has become a simple process through iClassPro.
Our operating programs are supposed to make our lives easier. iClassPro does its job! It has been a true partner that has saved us countless hours and effort each month over the last several years and has allowed us to focus on our people, teaching and important daily operations. Lynn LedfordCal Elite Kids
WOGA's decision to convert to iClassPro has been an absolute blessing! The initial apprehension of learning an entirely new program was quickly replaced with relief, as iClassPro is very user friendly and easy to navigate. Of course, should you need any assistance, the support staff is always available and eager to walk you through any issue. iClassPro has made a significant impact on WOGA's office efficiency and many hours of traditional office duties have been eliminated, thanks to the parent portal and online capabilities. Our parents now have complete access to their accounts and are able to manage most of their needs from the convenience of their own devices. WOGA is thrilled with the level of customer service that iClassPro has brought to the program and can not imagine the office without it!Melissa SandersWOGA Gymnastics
iClassPro has some unique capabilities that has made registering so easy for all our clients! Automatic discounts for multiple children/classes and the most versatile camp registration feature are just a couple of exciting components. Our staff are thrilled with their customer service and training as well!
We are also estatic with Key Creative and and the outcome of the website! Their design staff really captured our ideas and put it all together in a way that really connected with our customers. The features that allow the website to talk with the iClassPro software for registrations, Gymbotrons and customer contact are outstanding. They take all the worry out of changing your website!Lorraine CurrieFutures Gymnastics
Any businesses that is not maximizing the web is at a disadvantage. Switching to iClassPro to handle my gym, KeyCreative for my website, and iPartyPro for my party business has been one of the best business decisions we've ever made.Tom and Lori ForsterColorado Aerials
Attaining our iClassPro parent portal system has been amazing. We used to display an html page or pdf that a client had to read and try to find the age specific and type of class we offered and it would not tell them if it had an opening. The parent portal allows the parent to view live classes by filtering their child's age, day they want to attend, type and description of class, and if it has an opening quickly and accurately. The instant information our new clients receive, saves us hours of phone conversations and web site updating. Thank you iClassPro, for providing us this amazing tool.Jim and Cheryl JarrettCapital Gymnastics
iClassPro has tripled the efficiency and productivity at our gym. I knew our old system needed to be replaced, but i did not realize what a severe handicap it was until we started using iClassPro.
The web-based parent portal has freed us up to manage the business more effectively rather than spending all of our time on the phone doing registrations. It also allows our coaches to keep their rosters updated without asking the front desk for new rosters all the time.
The customer service is fast and very knowledgeable. Do your business a favor. Go with iClassPro!
Ken DriskellAll Around Gym
iClassPro has eliminated extra paperwork and double data entry. Working with multiple facilities, it’s been a lifesaver to check an account from any place, any time. One of the big reasons we chose iClassPro was the tech support. Being able to e-mail, call or chat online with support staff is a huge help!Sarah TriceOlympiad Gymnastics Training Centers
Super happy iClassPro user since 2008. We really love the new online party registration system (iPartyPro).Blaine Wilson - OlympianIntegrity Athletics
Our front office staff loves IClass! IClassPro is user friendly. Our clients do most of the work by entering their own information, enrolling their child and then paying online. IClassPro has helped our program grow by making it so easy to track classes and clients.ChristyBuckhead Gymnastics
Here at Premier Athletics in Clayton NC we have truly enjoyed going Pro! There are so many features that have truly made my work day more efficient: auto charging all of the accounts for tuition each month, mass drop feature at the end of the month when payment is not received, emailing a specific class or team or using a keyword to narrow the search, and all of the reports!!! Love the reports! I also love that I can pick up the phone or email the wonderful staff with ICP if I have a question or a problem and they are always helpful!
Everyone should go Pro!Sharon WhitleyPremier Athletics Shockers Clayton, NC
We just wanted to send you a quick note and thank you guys for all the work on iClassPro and the website. We are very pleased and excited about the way it turned out. It much exceeded our expectations. We are confident to say that we have the nicest website in the industry. We have gotten very good feedback from our customers. We appreciate it very much. Please forward to everyone involved. Thanks again!Brad & Amanda CochranGold Medal Gymnastics
I wanted you all to know at iClassPro that I was very hesitant to switch over our entire class/billing system to iClassPro. Now, 6 months later, I am thrilled! What a great decision for our business! Thank you for everything you do, that makes my business run more efficiently and with less headaches! We LOVE ICLASSPRO!Kurt & Beckie ThomasKurt Thomas Gymnastics, TX
iClassPro has many great features. Although we still have much to learn, I already felt it helps us become better organized, more efficient and accurate. I appreciate all the quick responses. Their great customer service and advanced technology makes iClassPro a very friendly and useful addition to our institute.Chow & Liwen ZhuangChow’s
We have been using Zip Gym for the past 5 years, to manage our facility of 600 families, and what a great program it is. However, times change, and we wanted to see what an online program would do for us. After a extensive amount of research, with total immersion into several programs, we decided on iClassPro. I must say, my office staff has never been happier! Once we set up all the necessities, I found it only took MINUTES before our office staff was totally independent. The transition for our staff and customers was impressively smooth as silk and now, from the reports I run from iClassPro, I can see that 50%-75% of all our transactions and deposits come from the website. That's an enormous amount time and energy saved by the conversion of those online transactions from over the counter transactions. No more customers rushing the front desk at the end of a session, waiting in line with tired children, hoping to get their spot back in class. What are our clients saying since we switched to iClassPro? "THANK YOU!"Glenn HaydenCutting Edge Athletics