Swim School Software Testimonials

What we love most about iClassPro is how clean and user-friendly it is not just for our families, but for our staff as well. From finding reports to making student file changes to processing sales, everything feels streamlined and intuitive. The system saves us time, reduces errors, and allows us to focus more on serving our families instead of getting stuck in administrative tasks. Overall, iClassPro makes our day-to-day operations smoother, faster, and more enjoyable, which is why we keep coming back to it.iClassPro has truly helped our business run smoother by giving us tools that are both efficient and reliable. Our staff can quickly access reports, update student files, and manage sales without frustration, which frees up time to focus on what matters most our families in the water. From the parent side, the app and portal access make it easy for families to view class schedules, re-enroll, or update information at their convenience. That level of accessibility has improved communication, reduced scheduling confusion, and ultimately helped us grow by creating a better overall client experience. In short, iClassPro has taken a lot of the behind-the-scenes stress off our team so we can spend more energy building relationships, celebrating milestones, and delivering the joyful swim experiences we’re known for.We chose iClassPro because it offers a more modern, user-friendly experience for both our staff and families. Compared to other systems we’ve used, we’ve found that iClassPro feels cleaner and easier to navigate, which reduces frustration and saves time on daily tasks like updating student files, pulling reports, and processing sales. From the client side, iClassPro provides consistent accessibility through the app and parent portal features available regardless of product tier. We especially love that families can still log in to view class times and re-enroll even when they’re on a break. That level of convenience helps us maintain stronger connections with families and supports long-term retention. While some platforms like Jackrabbit are strong in areas like reporting and automation, we found iClassPro struck the right balance for us pairing powerful tools with a simple, intuitive design that both parents and staff actually enjoy using. For us, that ease of use and client-facing experience made all the difference.

iClassPro acts as the perfect bridge between our team and our customers- streamlining communication, scheduling, and payments all in one place. It keeps everything running smoothly behind the scenes while giving families a seamless experience up front. It's like having a backstage crew that makes the whole show look effortless. ICP is just very simple, visually appealing, and easy to use. It's the feeling iClassPro creates that makes completing tasks feel satisfactory. It's easy to use, visually appealing, and has all the features and tools you would need to run a successful swim school, dance studio, or similar business.

The introduction of "Make Up tokens" was probably the best update ever. Make up classes have always been the pain point of swim lessons for us and this function was a game changer. The introduction of the Parent Portal has been huge and has really helped my business grow in a way that removed us from being gatekeepers. We were able to figure out a set up that allows parents to add and remove classes in such an easy way that we now spend our time interacting with our customers in a helpful way without asking them to wait for us.

I like the new automation features, I think this is the next step for the software and I hope to see this grow as this has lowered our admin load down by a good amount. I think that having a very easy to use customer portal or app has allowed the swim school to grow without overloading our team behind the scenes as a lot of the normal class management has been given to the caregivers to manage themselves. This also allows them to control their own classes and not have to wait for responses. I would say that its the cleanest looking and easiest to use class management software I have used to date.

Invoicing is simple, adding students, classes etc is simple (once it is set up) Made admin much easier, quicker. I used to spend days just to get invoicing out, now it is all done in less than 30 mins (allowing for quality checking). Adding absences so staff can see on the app, allows for staff planning. There are more features that we havent fully utilised as yet, but as we gain more time/knowledge, its definitely making life easier. Because it helps make admin life much easier for all.

The interaction between iCP staff and its users. When I have a question or a problem, it seems to be investigated thoroughly and followed up. Every month that we've used iClassPro, we've had fewer and fewer overdue and unpaid fees, fewer problems contacting and following up with customers. Many of our customers express how happy they are that they can cancel, book makeups, and pay so much more easily than pre-iCP. We spend far less time each month on chasing fees, contacting waiting list families, etc. The features are very streamlined, intuitive, and helpful - once you get used to them.