iClassPro Customer Portal - iClassPro Class Management Software - Gymnastics, Cheer, Swim, and Dance

Check out the new Customer Portal!

iClassPro Customer Portal Splash Page

Designed With Your Customers in Mind

At iClassPro, we are dedicated to continuously improving our technology to ensure you and your customers have the best experience possible. That's why we're launching a new, improved customer portal.

The new, modernized portal retains all the features you've come to love in the Parent Portal while offering improved functionality, the highly anticipated checkout timer, and the ability for your customers to apply account credits at checkout!

Phone icon modern design

Fresh, Modern Design

We have designed the new customer portal to not only be easy on the eye but to be much easier to use. Check out these before and after shots to see the dramatic changes!

Previous Design

Previous design for iClassPro Parent Portal

New Desktop Design

iClassPro Customer Portal desktop design

New Mobile Design

Mobile design of iClassPro Customer Portal

New Tablet Design

Tablet screens of iClassPro Customer Portal
  • Shopping cart with timer icon

    Motivate Customers With the NEW Checkout Timer

    Sometimes shoppers need a little nudge to help them make buying decisions. With the help of the checkout timer, you can specify the amount of time a class will remain in a shopping cart before it becomes available for another customer to select.

  • Apply credits at checkout

    Customers Can Now Apply Credits at Checkout

    You asked, we listened! Your customers can now use account credits in multiple ways when paying at checkout. This new, convenient feature allows them to apply credits anywhere, anytime.

These features are only available when the new Customer Portal is made active, and neither are compatible with the legacy Parent Portal.

Custom Branding icon

Customization and Branding

Do it yourself or we can design something AMAZING for you!

Our software provides you with a built-in template making it possible for users of all technical-expertise levels to create an attractive, branded service portal with rotating messages on the homepage. Doing it is simple!

Pick your primary and secondary colors in iClassPro Customer Portal
Upload your logo in iClassPro Customer Portal
Greet visitors with your News & Announcements slideshow
iClassPro Customer Portal Branding

Leave the design to us...
so that you can get back to doing what you love!

Quick Action links icon

Quick Action Links

Your customers can quickly find what they need! From simple class or party booking to updating account information and making payments, the new portal will deliver a better overall experience for your customers.

Find a Class or Book a Party
Choose your student to enroll
Notifications in iClassPro Customer Portal
Picture showing student links in Customer Portal
All Devices icon

Optimized Capability Across All Device Types + Touchscreen Interface

Our responsive design detects the device type and automatically adjusts the portal layout according to the size of the screen. So whether accessed via tablet, mobile phone or desktop, your customers will have the same great experience! Additionally, the portal is compatible with touch-enabled displays.

Hand holding phone showing dashboard screen of Customer Portal
Hands holding tablet showing Customer Portal dashboard page
Desktop showing Customer Portal dashboard screen
  • Easy to Switch icon

    Easy to Switch

    Visit our Knowledgebase to see how simple it is to move to the new customer portal.

  • In with the New icon

    In With the New

    Once you make the switch, your customers view will shift to the new customer portal. The legacy Parent Portal will remain available through 7/27/2020.

  • Learn How video icon

    See How

    Click here for a quick 4-minute step-by-step tutorial on how to make the switch to the new customer portal.

  • Learn more icon

    Learn More

    Hop on over to our Knowledgebase and check out our support articles.

FAQs

  • How will the new Customer Portal benefit me and my customers?

    At iClassPro, we are dedicated to continuously improving our technology to ensure you and your customers have the best experience possible. With that said, we have completely rebuilt the Parent Portal and updated the name to the Customer Portal.

    Designed with your customers in mind, the new Customer Portal still has all the features you've come to love in the legacy Parent Portal while offering a modernized look, improved functionality, and the highly anticipated checkout timer.

    Other benefits include:

    • Give Customers the Ability to Apply Credits (#1 Feature Request)
    • Exciting Customization and Branding Opportunities
    • Quick Action Links for Your Customers
    • Optimized Viewing Capabilities Across all Device Types
    • Compatibility with Touchscreen Devices
    • Class Registration and Ability to Track Your Student’s Progress
    • And Much More!
  • How do I switch from the legacy Parent Portal to the new Customer Portal platform?

    Making the switch is easy and is just a couple clicks away. Click here to see how simple it is to enable the new Customer Portal.

  • Why is the Parent Portal being replaced?

    iClassPro listened to your feedback and designed the new Customer Portal with you and your customers in mind. We are committed to you, our customers, and are always looking for ways to improve our software to help you run your business like a pro!

  • Will I lose information in the Parent Portal?

    Class information and news and events will automatically transfer to the new Customer Portal. Details tied to your customers accounts such as logins, passwords and payment information will also carry over. What will not transfer is your portal branding. You will need to define your primary/secondary colors and upload your logo. Doing this is easy and is included in the steps when enabling the new Customer Portal.

  • Will my customers need to create a new login and password for the new Customer Portal?

    No, once you enable the new Customer Portal your customers will not be required to do anything. Because information such as logins, passwords and payment information is tied to their account, it transfers automatically.

  • What will happen if I do not enable the new Customer Portal by 7/27/2020?

    After 7/27/2020 the legacy Parent Portal will automatically shut off and will no longer be available for use. If you have not enabled the new Customer Portal then customers attempting to access the portal will be directed to an “offline” page. The offline page will appear to the customer until you configure/activate the new Customer Portal.

    In order for the new Customer Portal to become active, you must enable it. Click here for a quick 4-minute step-by-step tutorial on how to make the switch to the new Customer Portal.

  • Can the new Customer Portal be accessed via smartphone/tablet?

    Yes! We built the new Customer Portal to have a responsive design that automatically adjusts to the size of your screen. So whether accessed via tablet, mobile phone or desktop, your customers will have the same great experience. Additionally, the portal is compatible with touch-enabled displays

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