We have designed the new customer portal to not only be easy on the eye but to be much easier to use. Check out these before and after shots to see the dramatic changes!
Sometimes shoppers need a little nudge to help them make buying decisions. With the help of the checkout timer, you can specify the amount of time a class will remain in a shopping cart before it becomes available for another customer to select.
You asked, we listened! Your customers can now use account credits in multiple ways when paying at checkout. This new, convenient feature allows them to apply credits anywhere, anytime.
These features are only available when the new Customer Portal is made active, and neither are compatible with the legacy Parent Portal.
Our software provides you with a built-in template making it possible for users of all technical-expertise levels to create an attractive, branded service portal with rotating messages on the homepage. Doing it is simple!
Your customers can quickly find what they need! From simple class or party booking to updating account information and making payments, the new portal will deliver a better overall experience for your customers.
Our responsive design detects the device type and automatically adjusts the portal layout according to the size of the screen. So whether accessed via tablet, mobile phone or desktop, your customers will have the same great experience! Additionally, the portal is compatible with touch-enabled displays.
Visit our Knowledgebase to see how simple it is to move to the new customer portal.
Once you make the switch, your customers view will shift to the new customer portal. The legacy Parent Portal will remain available through 7/27/2020.
Click here for a quick 4-minute step-by-step tutorial on how to make the switch to the new customer portal.
Hop on over to our Knowledgebase and check out our support articles.
At iClassPro, we are dedicated to continuously improving our technology to ensure you and your customers have the best experience possible. With that said, we have completely rebuilt the Parent Portal and updated the name to the Customer Portal.
Designed with your customers in mind, the new Customer Portal still has all the features you've come to love in the legacy Parent Portal while offering a modernized look, improved functionality, and the highly anticipated checkout timer.
Other benefits include:
Making the switch is easy and is just a couple clicks away. Click here to see how simple it is to enable the new Customer Portal.
iClassPro listened to your feedback and designed the new Customer Portal with you and your customers in mind. We are committed to you, our customers, and are always looking for ways to improve our software to help you run your business like a pro!
Class information and news and events will automatically transfer to the new Customer Portal. Details tied to your customers accounts such as logins, passwords and payment information will also carry over. What will not transfer is your portal branding. You will need to define your primary/secondary colors and upload your logo. Doing this is easy and is included in the steps when enabling the new Customer Portal.
No, once you enable the new Customer Portal your customers will not be required to do anything. Because information such as logins, passwords and payment information is tied to their account, it transfers automatically.
After 7/27/2020 the legacy Parent Portal will automatically shut off and will no longer be available for use. If you have not enabled the new Customer Portal then customers attempting to access the portal will be directed to an “offline” page. The offline page will appear to the customer until you configure/activate the new Customer Portal.
In order for the new Customer Portal to become active, you must enable it. Click here for a quick 4-minute step-by-step tutorial on how to make the switch to the new Customer Portal.
Yes! We built the new Customer Portal to have a responsive design that automatically adjusts to the size of your screen. So whether accessed via tablet, mobile phone or desktop, your customers will have the same great experience. Additionally, the portal is compatible with touch-enabled displays